Configuring resources for territories

---
title: Configuring resources for territories
description: Configure resources for territories effortlessly by linking them to groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/field-service-management/workforce-optimization-for-field-service/configuring-resources-for-territories.html
release: brazil
product: Workforce Optimization for Field Service
classification: workforce-optimization-for-field-service
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Territory Planning, Set up workforce, Configure, Field Service Management]
---

# Configuring resources for territories

Configure resources for territories effortlessly by linking them to groups.

These groups, consisting of qualifiers, dispatchers, agents, and crews, work together to efficiently assign tasks. Whether it's assigning an individual agent or a whole crew, the logical flow ensures tasks go to active territory members best suited for the job.