Set the default location on a map

task brazil Updated Sep 10, 2026 1 min read set-default-location-while-using-map.md
Raw file servicenow.com

Set the initial default location for a service location on a map.

Before you begin

The Using map validation option must be set before you can configure the initial default location on a map. See Set the default validation option for service locations.

Role required: admin

Procedure

  1. Navigate to All > Field Service > Administration > Configuration.

  2. In the Field Service Configuration page, navigate to Add-ons > Service Locations.

  3. In the Validation field, select Using map.

  4. Choose the default location from which the map will initialize from the Initial rendering location list.

    • Browser location
    • Asset address
    • Contact/Caller address
    • Company address
  5. Click Save.

Result

The map loads with the selected default location.

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