Set up a JWT key
task brazil Updated Sep 10, 2026 1 min read set-up-a-jwt-key.md
Configure a JWT key to enable secure authentication for Card Data Security. This is used to sign the authentication tokens that ServiceNow sends to external systems.
Before you begin
Role required: admin
This task needs the following:
|
Card network (Visa, Mastercard) |
|
|
Verifi |
See Set up Verifi integration for a list of required values. |
-
Navigate to All > System OAuth > JWT Keys.
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Select New.
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For card network integrations, enter the following field values.
Field Value Name <Name of the JWT key> Signing Keystore <The X.509 certificate created for Card Data Security> Signing Key <The key alias defined when generating the JKS file> Key ID <The keyIDvalue from the credentials JSON file>For a Verifi integration, enter the following field values.
Field Value Name <Name of the JWT key> Signing Algorithm HMAC256, or the value specified by Verifi at the time of account creation Signing Key <The key alias defined when generating the JKS file> Key ID <The keyIDvalue from the credentials JSON file> -
Select Submit.
Result
A JWT Key record is created.
What to do next
Keywords set up jwt keyjwt keyjson web token keysigning keystoresigning keykey idsystem oauth jwt keyscard data security jwtconfigure jwt keyx509 certificate signing
80 lines · 3.2 KB
---
title: Set up a JWT key
description: Configure a JWT key to enable secure authentication for Card Data Security. This is used to sign the authentication tokens that ServiceNow sends to external systems.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/financial-services-operations/dispute-management/set-up-a-jwt-key.html
release: brazil
product: Dispute Management
classification: dispute-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [set up jwt key, jwt key, json web token key, signing keystore, signing key, key id, system oauth jwt keys, card data security jwt, configure jwt key, x509 certificate signing]
breadcrumb: [Set up OAuth for Card Data Security, Configure, Card Data Security, Dispute Management, Banking applications, Financial Services Operations \(FSO\)]
---
# Set up a JWT key
Configure a JWT key to enable secure authentication for Card Data Security. This is used to sign the authentication tokens that ServiceNow sends to external systems.
## Before you begin
Role required: admin
This task needs the following:
<table id="table_sfc_tyn_kjc"><tbody><tr><td>
Card network \(Visa, Mastercard\)
</td><td>
- A X.509 certificate created for Card Data Security. See [Create an X.509 Certificate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/dispute-management/create-an-x-509-certificate.md) for more information.
- The key alias that was defined when generating the JKS file for Card Data Security. See [Create a JKS file](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/dispute-management/create-a-jks-file.md) for more information.
- The credentials JSON file obtained from the tokenizer service.
</td></tr><tr><td>
Verifi
</td><td>
See [Set up Verifi integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/dispute-management/set-up-oauth-for-card-data-security.md) for a list of required values.
</td></tr></tbody>
</table>## Procedure
1. Navigate to **All** > **System OAuth** > **JWT Keys**.
2. Select **New**.
3. For card network integrations, enter the following field values.
|Field|Value|
|-----|-----|
|**Name**|<Name of the JWT key>|
|**Signing Keystore**|<The X.509 certificate created for Card Data Security>|
|**Signing Key**|<The key alias defined when generating the JKS file>|
|**Key ID**|<The `keyID` value from the credentials JSON file>|
For a Verifi integration, enter the following field values.
|Field|Value|
|-----|-----|
|**Name**|<Name of the JWT key>|
|**Signing Algorithm**|HMAC256, or the value specified by Verifi at the time of account creation|
|**Signing Key**|<The key alias defined when generating the JKS file>|
|**Key ID**|<The `keyID` value from the credentials JSON file>|
4. Select **Submit**.
## Result
A JWT Key record is created.
## What to do next
[Set up a JWT Provider](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/dispute-management/set-up-a-jwt-provider.md).
| title | Set up a JWT key |
| description | Configure a JWT key to enable secure authentication for Card Data Security. This is used to sign the authentication tokens that ServiceNow sends to external systems. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/financial-services-operations/dispute-management/set-up-a-jwt-key.html |
| release | brazil |
| product | Dispute Management |
| classification | dispute-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | set up jwt keyjwt keyjson web token keysigning keystoresigning keykey idsystem oauth jwt keyscard data security jwtconfigure jwt keyx509 certificate signing |
| breadcrumb | Set up OAuth for Card Data SecurityConfigureCard Data SecurityDispute ManagementBanking applicationsFinancial Services Operations \(FSO\) |