Create a service definition category for Insurance claims
task brazil Updated Sep 10, 2026 1 min read create-a-service-definition-category-for-insurance-claims.md
Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit.
Before you begin
Set the application scope in your instance to Insurance claims.
Role required: admin
About this task
A service definition category is a logical grouping of service definitions. It can act as a filtering mechanism and reduce the number of available services.
Procedure
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Navigate to All > Insurance claims > Administration > Service definition categories.
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Select New.
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On the form, fill in the fields.
Field Description Name Name of the service definition category. Description Description of the service definition category. Order Order in which the service definition category is displayed. Active Whether the service definition category is active. -
Select Submit.
Parent Topic:Creating a service definition for Insurance claims
49 lines · 1.9 KB
---
title: Create a service definition category for Insurance claims
description: Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/financial-services-operations/insurance-claims/create-a-service-definition-category-for-insurance-claims.html
release: brazil
product: Insurance Claims
classification: insurance-claims
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating a service definition for Insurance claims, Configure, Insurance claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---
# Create a service definition category for Insurance claims
Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit.
## Before you begin
Set the application scope in your instance to **Insurance claims**.
Role required: admin
## About this task
A service definition category is a logical grouping of service definitions. It can act as a filtering mechanism and reduce the number of available services.
## Procedure
1. Navigate to **All** > **Insurance claims** > **Administration** > **Service definition categories**.
2. Select **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Name of the service definition category.|
|Description|Description of the service definition category.|
|Order|Order in which the service definition category is displayed.|
|Active|Whether the service definition category is active.|
4. Select **Submit**.
**Parent Topic:**[Creating a service definition for Insurance claims](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/financial-services-operations/insurance-claims/create-service-definitions-for-insurance-claims.md)
| title | Create a service definition category for Insurance claims |
| description | Create a service definition category in Insurance claims to properly classify and handle claims that are related to a particular benefit. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/financial-services-operations/insurance-claims/create-a-service-definition-category-for-insurance-claims.html |
| release | brazil |
| product | Insurance Claims |
| classification | insurance-claims |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Creating a service definition for Insurance claimsConfigureInsurance claimsExploring insurance claims applicationsInsurance applicationsFinancial Services Operations \(FSO\) |