Manage the Archive Claim Case rule
Manage the archive rule that is provisioned in the Claim Case [sn_ins_gen_claim_case] table of the Insurance claims application so that your organization can meet your claim case archiving requirements.
Before you begin
Role required: admin
About this task
The Archive Claim Case rule is that a case that is inactive and more than seven years old is automatically archived. This rule is the base system archiving rule for claim cases in the Claim Case [sn_ins_gen_claim_case] table and is active by default. You can modify the archiving rule if necessary.
For more information on archive rules and archiving records, see Archiving records in Core UI.
Procedure
-
Navigate to All > System Archiving > Archive Rules.
The system archiving rules that are in the base system are displayed.
-
View the Archive Claim Case rule.
-
Update the rule and its parameters, if necessary.
Related topics
---
title: Manage the Archive Claim Case rule
description: Manage the archive rule that is provisioned in the Claim Case \[sn\_ins\_gen\_claim\_case\] table of the Insurance claims application so that your organization can meet your claim case archiving requirements.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/financial-services-operations/insurance-claims/insurance-claim-case-archival.html
release: brazil
product: Insurance Claims
classification: insurance-claims
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Insurance claims, Exploring insurance claims applications, Insurance applications, Financial Services Operations \(FSO\)]
---
# Manage the Archive Claim Case rule
Manage the archive rule that is provisioned in the Claim Case \[sn\_ins\_gen\_claim\_case\] table of the Insurance claims application so that your organization can meet your claim case archiving requirements.
## Before you begin
Role required: admin
## About this task
The Archive Claim Case rule is that a case that is inactive and more than seven years old is automatically archived. This rule is the base system archiving rule for claim cases in the Claim Case \[sn\_ins\_gen\_claim\_case\] table and is active by default. You can modify the archiving rule if necessary.
For more information on archive rules and archiving records, see [Archiving records in Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/archiving-older-records.md).
## Procedure
1. Navigate to **All** > **System Archiving** > **Archive Rules**.
The system archiving rules that are in the base system are displayed.
2. View the Archive Claim Case rule.
3. Update the rule and its parameters, if necessary.
**Related topics**
[Archiving records in Core UI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/archiving-older-records.md)
| title | Manage the Archive Claim Case rule |
| description | Manage the archive rule that is provisioned in the Claim Case \[sn\_ins\_gen\_claim\_case\] table of the Insurance claims application so that your organization can meet your claim case archiving requirements. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/financial-services-operations/insurance-claims/insurance-claim-case-archival.html |
| release | brazil |
| product | Insurance Claims |
| classification | insurance-claims |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureInsurance claimsExploring insurance claims applicationsInsurance applicationsFinancial Services Operations \(FSO\) |