Add a business process to Operational Resilience reporting

task brazil Updated Sep 10, 2026 1 min read add-bp.md
Raw file servicenow.com

Add a business process to Operational Resilience reporting.

Before you begin

Role required: sn_oper_res.manager

About this task

Beginning with Operational Resilience, Release 21.0.x, records in the Services, Business services, Offerings, Business processes, and Application services modules feature a vertical layout.

Procedure

  1. Navigate to Operational Resilience Workspace > List > Services.

    The following modules are displayed:

    • Services
    • Business Services
    • Service Offerings
    • Business Process
  2. To add a business process to the Operational Resilience application, select New in the Business processes list view and fill in the details regarding the business process on the Create Business Process form.

  3. Select Save.

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