Follow up on a report from the Anonymous Reporting Center

---
title: Follow up on a report from the Anonymous Reporting Center
description: After you submit an anonymous report, save the Report key and Report number. Use these reference numbers to follow up or address comments on your case anonymously.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/ai-risk-management/follow-up-anonymously.html
release: brazil
product: AI Risk Management
classification: ai-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
keywords: [follow up anonymous report, anonymous report center, track AI case anonymously, report key]
breadcrumb: [Report an AI case anonymously, Use, AI Risk and Compliance, Governance, Risk, and Compliance]
---

# Follow up on a report from the Anonymous Reporting Center

After you submit an anonymous report, save the **Report key** and **Report number**. Use these reference numbers to follow up or address comments on your case anonymously.

## Before you begin

Role required: sn\_ai\_case\_mgmt.ai\_case\_business\_user \(This role is required to access the Employee Center\). No role is required to submit a report directly through the Anonymous Report Center.

## About this task

You can report anytime, without sharing your name or contact details. Investigators only see the report details, not who submitted it. The AI case is managed as part of AI Risk and Compliance application and can be viewed in AI Control Tower to support risk and compliance oversight. After you submitted your anonymous AI case, the system generated a report number and a private report key. You need the report key to check status updates or provide additional information later. If you lose the report key, it can’t be recovered and the case can’t be identified or retrieved on your behalf. You need this information to follow up on a case.

If you have not yet submitted an anonymous AI case, see [Report an AI case anonymously](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/ai-risk-management/report-ai-case-anon.md) for submission steps and field descriptions.

## Procedure

1.  Navigate to **All** > **Self-Service** > **Employee Center**.

2.  Access the Anonymous report center using one of these options.

<table id="choicetable_x32_l4d_l3c"><thead><tr><th align="left" id="d220421e122">

Option

</th><th align="left" id="d220421e125">

Description

</th></tr></thead><tbody><tr><td id="d220421e131">

**Direct portal access**

</td><td>

1.  Launch the portal by using **\[your instance URL\]/arc**.
2.  Select **Submit a report anonymously**.


</td></tr><tr><td id="d220421e155">

**Employee center access**

</td><td>

1.  Navigate to **All** &gt; **Self-Service** &gt; **Employee Center**.
2.  On the Employee Center landing page, select **Help center** &gt; **Technology services** and then select **AI assets** from the Technology services topics section.
3.  Select the **Visit Anonymous Report Center** card.

**Note:** A confirmation dialog appears when you select this card. It notifies you that your current session will end and you will be signed out of the application. After confirmation, you gain access to the Anonymous Reporting Center as a guest user to maintain your anonymity throughout the submission process.

4.  Select **Submit a report anonymously**.


</td></tr></tbody>
</table>    If you are unable to access the Anonymous Report Center, confirm the following.

    -   Confirm with a team member that has the admin role that the AI Case Management is installed and active.
    -   Ensure that pop-up blockers or browser extensions aren’t preventing the portal from loading.
    After accessing the Anonymous report center, you are signed out automatically to keep your identity anonymous.

3.  On the Anonymous Reporting Center landing page, select **Follow up on a report**.

4.  Enter the **Report key**, **Report number**, and the **Text verification** characters.

    **Note:** If you can't find the **Report key** and **Report number**, submit a new case.

5.  Select **Next**.

    This step opens your report, which hosts the case status and the history of your interactions with the investigator. Your identity remains confidential throughout.


## Result

Your report opens, showing the current case status and the full history of interactions with the investigator. You can add new information or respond to investigator comments while your identity remains confidential.

## What to do next

Use the report to add new information or to respond to investigator comments.

**Note:** Maintain the report number and private report key securely so you can track updates or provide additional information without revealing your identity.

**Parent Topic:**[Report an AI case anonymously](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/ai-risk-management/report-ai-case-anon.md)

**Related topics**  


[Report an AI case anonymously](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/ai-risk-management/report-ai-case-anon.md)

[Anonymous Reporting Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/grc-anonymous-reporting-center.md)

[AI cases and inquiries](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/ai-risk-management/airc-cases-inquiries.md)