Set File Access Permissions
Create a File access permission record and manage the access permissions on the cloud document.
Before you begin
Role required: sn_grc_workspace.admin (CRUD), sn_grc_workspace.user (Read)
About this task
By default, the file access permissions are enabled on the engagement and audit task records. A user that is part of a group can select Request access to request access to the file. The Request access UI action is available only to the group members. A user that is part of a cloud file configuration can use Refresh file access to refresh or configure the file access. The Refresh file access action is available to the users that are listed in the cloud file configuration.
Instead of using the manual Request access and Refresh file access actions, you can configure file access permissions on other tables such as control records or policy records. For more information, see the configuration steps in KB1587297.
About this task
The File access permission record enables the users to manage access permissions on the cloud document.
Procedure
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Navigate to All > GRC Administration > Cloud file configuration.
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Select an active parent cloud file configuration record.
The cloud file configuration record is displayed.
[Omitted image "cloud-file-configuration-record.png"] Alt text: Cloud file configuration record.
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In the File access permissions related list, select New.
You can use the Users field to select one of the user (sys_user) fields from an engagement or audit task such as engagement lead, auditors, and others. The users selected in the Users field are granted access to the cloud file.
You can configure the file access permissions for one or more users of the record as shown in the following example.
[Omitted image "file-access-permissions-record.png"] Alt text: File access permission record.
You can use the Group field on the form to select one of the group (sys_user_group) fields from an engagement or audit task such as an assignment group. The users that are part of the group are granted access to the cloud file. A File access group permission record is displayed in the following example.
[Omitted image "file-access-group-permissions.png"] Alt text: File access group permission.
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On the form, fill in the fields.
For more information on the fields in the form, see File access permission record form.
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Select Submit.
Based on the configuration set up in the form, the permissions on the cloud document are evaluated.
---
title: Set File Access Permissions
description: Create a File access permission record and manage the access permissions on the cloud document.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/audit-management/create-a-file-access-permission-record.html
release: brazil
product: Audit Management
classification: audit-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cloud File Access Setup, Cloud Document Management, Audit Management overview, Audit Management, Governance, Risk, and Compliance]
---
# Set File Access Permissions
Create a File access permission record and manage the access permissions on the cloud document.
## Before you begin
Role required: sn\_grc\_workspace.admin \(CRUD\), sn\_grc\_workspace.user \(Read\)
## About this task
By default, the file access permissions are enabled on the engagement and audit task records. A user that is part of a group can select **Request access** to request access to the file. The **Request access** UI action is available only to the group members. A user that is part of a cloud file configuration can use **Refresh file access** to refresh or configure the file access. The **Refresh file access** action is available to the users that are listed in the cloud file configuration.
Instead of using the manual **Request access** and **Refresh file access** actions, you can configure file access permissions on other tables such as control records or policy records. For more information, see the configuration steps in KB1587297.
## About this task
The File access permission record enables the users to manage access permissions on the cloud document.
## Procedure
1. Navigate to **All** > **GRC Administration** > **Cloud file configuration**.
2. Select an active parent cloud file configuration record.
The cloud file configuration record is displayed.
\[Omitted image "cloud-file-configuration-record.png"\] Alt text: Cloud file configuration record.
3. In the File access permissions related list, select **New**.
You can use the **Users** field to select one of the user \(sys\_user\) fields from an engagement or audit task such as engagement lead, auditors, and others. The users selected in the **Users** field are granted access to the cloud file.
You can configure the file access permissions for one or more users of the record as shown in the following example.
\[Omitted image "file-access-permissions-record.png"\] Alt text: File access permission record.
You can use the **Group** field on the form to select one of the group \(sys\_user\_group\) fields from an engagement or audit task such as an assignment group. The users that are part of the group are granted access to the cloud file. A File access group permission record is displayed in the following example.
\[Omitted image "file-access-group-permissions.png"\] Alt text: File access group permission.
4. On the form, fill in the fields.
For more information on the fields in the form, see [File access permission record form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/audit-management/file-access-permission-record-form.md).
5. Select **Submit**.
Based on the configuration set up in the form, the permissions on the cloud document are evaluated.
| title | Set File Access Permissions |
| description | Create a File access permission record and manage the access permissions on the cloud document. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/audit-management/create-a-file-access-permission-record.html |
| release | brazil |
| product | Audit Management |
| classification | audit-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Cloud File Access SetupCloud Document ManagementAudit Management overviewAudit ManagementGovernanceRiskand Compliance |