Create a plan in the Audit Workspace

task brazil Updated Sep 10, 2026 2 min read create-audit-plan-ws.md
Raw file servicenow.com

Create a plan to manage different types of audits in a periodic manner and group engagements in a logical manner.

Before you begin

Activate the Advanced Audit plugin (com.sn_audit_advanced).

Role required: sn_audit_ws.supervisor or sn_audit.manager

About this task

When an audit plan is created and engagements are added to the plan, the plan is sent to the approver for approval.

Procedure

  1. Navigate to All > Audit > Audit workspace > Planning > All Plans.

  2. Alternatively, navigate to Audit > Audit workspace > Planning > My Plans.

  3. Select New.

  4. On the form, fill in the fields.

Field

Description

Number

Unique number of the plan.

Name

Name of the plan. For example, Annual Audit Plan for Payroll.

Type

Type of the plan. The choices are:- None

  • Internal Audit Plan
  • External Audit Plan
  • SOX Audit
  • Compliance Audit Plan
  • Vendor Audit Plan
  • Customer Audit Plan

State

State of the plan. The default state is Draft.

Substate

Substate of the plan. The value in this field changes based on the workflow.

Description

Brief description of the plan.

Objectives

Objectives of the plan.

Schedule

Timeframe

Duration of the plan. The choices are as follows:- Annual

  • Semi-annual
  • Quarter
  • Other

Start date

Date the plan begins.

End date

Date the plan ends. This field is automatically set based on the choice made in the Timeframe field. If the Timeframe field has Other, then enter an end date manually.

Assignment

Owning group

Group responsible for owning the plan.

Owner

Plan owner.

Approvers

People who must approve the plan.

Expenses

Budgeted expenses

Budget allocated for the engagements under the plan.

Planned expenses

Rolled up planned expenses from the engagements.

Actual expenses

Rolled up actual expenses from the engagements.

Expense notes

Notes about the expense details.

Resources

Budgeted resources

Number of hours allocated for the engagements under the plan.

Planned resources

Rolled up planned resources from the engagements.

Actual resources

Rolled up actual resources from the engagements.

Resource notes

Notes about the resource details.

Activity

Work notes

Notes for this plan. These notes are for internal use and aren’t visible to the customers.

Additional comments (Customer visible)

Additional comments about the plan that are visible to the customer.

5. Save the form.
You can monitor the state of the plan in the stepper of the Overview page as it progresses through the plan process flow.
  1. In the Engagements related list, do one of the following.

    • To add engagements, select New.
    • To add existing engagements, select Add.
  2. Select Request approval.

    The state changes from Draft to Awaiting approval.

Result

The plan is sent for approval to the approver. After the plan is approved, the form displays the Approved by and Approved on fields with the values automatically set.

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