Create a control test from an engagement in Audit Workspace

task brazil Updated Sep 10, 2026 3 min read create-control-test-engagement-ws.md
Raw file servicenow.com

Create a control test that runs periodically and provides documented evidence of whether the associated control is operating correctly or not.

Before you begin

Role required: sn_audit.manager, sn_audit_ws.supervisor

Procedure

  1. Navigate to All > Audit > Audit Workspace.

  2. Select the lists icon ([Omitted image "ListsIcon.jpg"] Alt text: List icon.).

  3. Select All engagements or My engagements in the Execution list.

    Assign an audit task to an engagement that is in one of the following states:

    • Validate
    • Fieldwork
  4. Select the link to the engagement record in the Name column.

    The engagement record details open in the Overview tab.

  5. Select the Audit tasks related list.

  6. Click the grouped button below the related lists and select New control test from the list.

  7. On the form, fill in the fields.

Field

Description

Number

Unique identification number.

Name

Name of the control test.

Parent

Parent engagement.

Test plan

Test plan associated with this control test.

State

State of the control test. The default state is Open.

Control effectiveness

Control effectiveness.

Issue

Issue related to this control test.

Assignment

Assigned to

User assigned to the control test.

Schedule

Planned start date

Intended start date of the control test.

Planned end date

Intended end date of the control test.

Planned duration

Expected duration of the control test. As with actual duration, the planned duration shows total activity time and takes the control test schedule into consideration.

Actual start date

Actual start date of the control test.

Actual end date

Actual end date of the control test.

Actual duration

Duration of the control test from control test start to control test closure.

Design test

Design effectiveness

  • None
  • Effective
  • Ineffective

Design expectations

Basic requirement that should be met for a control to be effective. This field checks if the control was designed properly to achieve the control objective.

Design assessment procedures

Procedure or steps to be followed to conclude whether the design of the control is effective to achieve the control objective or not. This procedure is based on the design expectation.

Design results

Results of testing the design of the control based on the design assessment procedure.

Operational test

Operating effectiveness

  • None
  • Effective
  • Ineffective

Operational expectations

Expectations that should be met to ensure that the control is operating effectively to achieve the control objective.

Operational assessment procedures

Detailed steps, to carry out the operational expectations, which must be performed to conclude that the control is operating successfully.

Operational results

Results of testing the operation of the control based on the operation assessment procedure.

Activity

Work notes (Private)

Comments that the audit manager and audit supervisor can only view.

Additional comments

Comments that customers can also view.

Confidentiality

Confidential

Option to enable confidentiality of the record. Only the assigned confidential users or confidential groups of users can access the record.For more information on the confidential option, see Confidentiality flag for audit and compliance records.

8. Select **Save**.
You can view the description and monitor the state of the control test in the **State** banner of the Overview page. The state updates as the record progresses through the control test process flows.
  1. To record individual assessment procedures for this control test, select the Test steps related list, then select New.

    Fill in Identifier, Assessment objective, and Objective effectiveness for each test step.

Search documentation
Search document titles and file paths on the brazil branch