Generate a KB article from an engagement
task brazil Updated Sep 10, 2026 1 min read generate-kb-from-engage.md
Audit managers can generate a KB article that summarizes the findings of an engagement so report findings can be communicated to executives.
Before you begin
Role required: sn_audit_manager
KB articles can be generated for engagements in the Awaiting approval, Follow up, and Closed complete states.
Procedure
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Navigate to All > Audit > All Engagements.
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Open the engagement record.
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Fill in the fields on the Reports tab, as appropriate.
Field Description Report template Select the report template to use for this KB article. KB article Read-only field that is automatically populated with a unique identification number. -
Click Generate report.
Parent Topic:Manage engagements
43 lines · 1.5 KB
---
title: Generate a KB article from an engagement
description: Audit managers can generate a KB article that summarizes the findings of an engagement so report findings can be communicated to executives.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/audit-management/generate-kb-from-engage.html
release: brazil
product: Audit Management
classification: audit-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage engagements, Audit Management overview, Audit Management, Governance, Risk, and Compliance]
---
# Generate a KB article from an engagement
Audit managers can generate a KB article that summarizes the findings of an engagement so report findings can be communicated to executives.
## Before you begin
Role required: sn\_audit\_manager
KB articles can be generated for engagements in the **Awaiting approval**, **Follow up**, and **Closed complete** states.
## Procedure
1. Navigate to **All** > **Audit** > **All Engagements**.
2. Open the engagement record.
3. Fill in the fields on the **Reports** tab, as appropriate.
|Field|Description|
|-----|-----------|
|Report template|Select the report template to use for this KB article.|
|KB article|Read-only field that is automatically populated with a unique identification number.|
4. Click **Generate report**.
**Parent Topic:**[Manage engagements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/audit-management/c_Engagements.md)
| title | Generate a KB article from an engagement |
| description | Audit managers can generate a KB article that summarizes the findings of an engagement so report findings can be communicated to executives. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/audit-management/generate-kb-from-engage.html |
| release | brazil |
| product | Audit Management |
| classification | audit-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage engagementsAudit Management overviewAudit ManagementGovernanceRiskand Compliance |