Add an impacted area to a compliance case

add-impacted-areas-to-compliance-case.md

Add an impacted area or object that is affected by the compliance case or event in the GRC: Compliance Case Management application.

Before you begin

Role required: sn_compliance_ws.corporate_compliance_analyst

About this task

You can specify the impacted areas or objects, such as the entities, controls, companies, and users that are affected by the compliance case. A compliance administrator can also configure the options for the impacted areas in the application setup.

Procedure

Navigate to All > Policy and Compliance > Compliance Workspace.
Select the list [Omitted image "ws-list-icon.png"] Alt text: List icon.
From the list, select All Cases.
Open the case that you want to add an impacted area in.
Select the Impacted areas related list.
Select Add.
Select the impacted area type from the drop-down list.

This value is not configurable.

Records related to the selected record type are available for your selection.
Select the records from the available list.

Modifying the Select type field clears the current selection.
Select Add.
Select Save.

Parent Topic:Using Compliance Case Management

58 lines · 2.0 KB Wrap lines

---
title: Add an impacted area to a compliance case
description: Add an impacted area or object that is affected by the compliance case or event in the GRC: Compliance Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/add-impacted-areas-to-compliance-case.html
release: brazil
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Compliance Case Management, Governance, Risk, and Compliance]
---

# Add an impacted area to a compliance case

Add an impacted area or object that is affected by the compliance case or event in the GRC: Compliance Case Management application.

## Before you begin

Role required: sn\_compliance\_ws.corporate\_compliance\_analyst

## About this task

## Procedure

1. Navigate to **All** &gt; **Policy and Compliance** &gt; **Compliance Workspace**.

2. Select the list \[Omitted image "ws-list-icon.png"\] Alt text: List icon.

3. From the list, select **All Cases**.

4. Open the case that you want to add an impacted area in.

5. Select the Impacted areas related list.

6. Select **Add**.

7. Select the impacted area type from the drop-down list.

This value is not configurable.

Records related to the selected record type are available for your selection.

8. Select the records from the available list.

Modifying the **Select type** field clears the current selection.

9. Select **Add**.

10. Select **Save**.

**Parent Topic:**[Using Compliance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/use-compliance-case-management.md)