Configure due dates
Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application.
Before you begin
Role required: admin
About this task
Apply rule-based conditions on a combination of agency, regulation or jurisdiction to manage timelines for due date auto-calculation.
Procedure
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Navigate to All > Compliance Case Management > Due Date Configurations > New.
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Enter a Name for the rule configuration.
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Select a Regulatory agency from the lookup list.
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Select a Jurisdiction from the lookup list.
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Select a Regulation from the lookup list.
Selecting all of Regulatory agency, Jurisdiction, and Regulation is not mandatory. You can select any one of them.
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Define Conditions.
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Select Applies to.
The Applies to field refers to a record type for which the agency profile is applicable for. Currently, only Compliance case is applicable in the current release.
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Set Criteria by selecting the required filter conditions and the logical operator.
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Select Submit.
The pre-defined rule to automate due date calculations is saved. This pre-defined rule gets applied to all the compliance cases created from now on.
Parent Topic:Using Compliance Case Management
---
title: Configure due dates
description: Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/auto-calculate-future-dates.html
release: brazil
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Use, Compliance Case Management, Governance, Risk, and Compliance]
---
# Configure due dates
Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application.
## Before you begin
Role required: admin
## About this task
Apply rule-based conditions on a combination of agency, regulation or jurisdiction to manage timelines for due date auto-calculation.
## Procedure
1. Navigate to **All** > **Compliance Case Management** > **Due Date Configurations** > **New**.
2. Enter a **Name** for the rule configuration.
3. Select a **Regulatory agency** from the lookup list.
4. Select a **Jurisdiction** from the lookup list.
5. Select a **Regulation** from the lookup list.
Selecting all of **Regulatory agency**, **Jurisdiction**, and **Regulation** is not mandatory. You can select any one of them.
6. Define **Conditions**.
7. Select **Applies to**.
The Applies to field refers to a record type for which the agency profile is applicable for. Currently, only Compliance case is applicable in the current release.
8. Set **Criteria** by selecting the required filter conditions and the logical operator.
9. Select **Submit**.
The pre-defined rule to automate due date calculations is saved. This pre-defined rule gets applied to all the compliance cases created from now on.
**Parent Topic:**[Using Compliance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/use-compliance-case-management.md)
| title | Configure due dates |
| description | Set up a pre-defined rule to automate due date calculations. Rules are designed to run and becomes effective when a new record is reported into the application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/auto-calculate-future-dates.html |
| release | brazil |
| product | Compliance Case Management |
| classification | compliance-case-management |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | UseCompliance Case ManagementGovernanceRiskand Compliance |