Case Type form

reference brazil Updated Sep 10, 2026 1 min read case-type-form.md

Use the Case Type form in the Compliance Case Management application to categorize the compliance cases by their type.

See the following table for a description of the field values.

Field	Description
Label	Label to be displayed for the case type.
Name	Name of the case type. For example, Code of conduct.
Case category	Category of the case type. This field is automatically set to Compliance case [sn_comp_case_compliance_case].
Active	Option to select the case type as active or inactive.
Description	Description about this case type. This description is for the administrator to understand the case subtype.
State Model
State Model	Workflow states for the case type. For more information, see Create a compliance state model.
Assessment Configuration
Assessment templates	Assessment template for the case type. If the sn_grc_case_mgmt.enable_smart_assessments system property is set to true, then you can specify the Smart assessment templates that you want to use for performing smart assessment on action tasks. For more information, see Create an assessment template. For information on
Template Configuration
Document templates	Template to generate Portable Document Format (PDF) reports for compliance cases associated with this case type.

Parent Topic:Create a case type

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---
title: Case Type form
description: Use the Case Type form in the Compliance Case Management application to categorize the compliance cases by their type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/case-type-form.html
release: brazil
product: Compliance Case Management
classification: compliance-case-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a case type, Configure, Compliance Case Management, Governance, Risk, and Compliance]
---

# Case Type form

Use the Case Type form in the Compliance Case Management application to categorize the compliance cases by their type.

See the following table for a description of the field values.

|Field|Description|
|-----|-----------|
|Label|Label to be displayed for the case type.|
|Name|Name of the case type. For example, Code of conduct.|
|Case category|Category of the case type. This field is automatically set to **Compliance case \[sn\_comp\_case\_compliance\_case\]**.|
|Active|Option to select the case type as active or inactive.|
|Description|Description about this case type. This description is for the administrator to understand the case subtype.|
|State Model|
|State Model|Workflow states for the case type. For more information, see [Create a compliance state model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/create-state-model.md).|
|Assessment Configuration|
|Assessment templates|Assessment template for the case type. If the **sn\_grc\_case\_mgmt.enable\_smart\_assessments** system property is set to **true**, then you can specify the Smart assessment templates that you want to use for performing smart assessment on action tasks. For more information, see [Create an assessment template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/ccm-create-assessment-template.md). For information on|
|Template Configuration|
|Document templates|Template to generate Portable Document Format \(PDF\) reports for compliance cases associated with this case type.|

**Parent Topic:**[Create a case type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/create-case-type.md)