Create an assignment rule
Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case.
Before you begin
Role required: sn_compliance_case_admin
About this task
You can create an assignment rule to assign the case or request to a user or group by the pre-defined conditions.
Procedure
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To define assignment rule for a case type, navigate to All > Compliance Case Management > Case types.
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To define assignment rule for a request type, navigate to All > Compliance Case Management > Request types.
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Open a case or request type from the list.
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On the case type or request type form, select Assignment Rules.
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Select New.
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On the form, fill in the fields.
For a description of the field values on the Assignment Rule form, see Assignment Rule form.
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Select Submit.
- Assignment Rule form
Use the Assignment Rule form to define the case assignment rules in the Compliance Case Management application.
Parent Topic:Create a case type
---
title: Create an assignment rule
description: Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/create-assignment-rule.html
release: brazil
product: Compliance Case Management
classification: compliance-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a case type, Configure, Compliance Case Management, Governance, Risk, and Compliance]
---
# Create an assignment rule
Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case.
## Before you begin
Role required: sn\_compliance\_case\_admin
## About this task
You can create an assignment rule to assign the case or request to a user or group by the pre-defined conditions.
## Procedure
1. To define assignment rule for a case type, navigate to **All** > **Compliance Case Management** > **Case types**.
2. To define assignment rule for a request type, navigate to **All** > **Compliance Case Management** > **Request types**.
3. Open a case or request type from the list.
4. On the case type or request type form, select **Assignment Rules**.
5. Select **New**.
6. On the form, fill in the fields.
For a description of the field values on the Assignment Rule form, see [Assignment Rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/assignment-rule-form.md).
7. Select **Submit**.
- **[Assignment Rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/assignment-rule-form.md)**
Use the Assignment Rule form to define the case assignment rules in the Compliance Case Management application.
**Parent Topic:**[Create a case type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compliance-case-management/create-case-type.md)
| title | Create an assignment rule |
| description | Create an assignment rule and apply it to a compliance case type or request type by using the Compliance Case Management application. By using an assignment rule, you can determine the appropriate person or group to handle a compliance case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/compliance-case-management/create-assignment-rule.html |
| release | brazil |
| product | Compliance Case Management |
| classification | compliance-case-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a case typeConfigureCompliance Case ManagementGovernanceRiskand Compliance |