Configure recovery tiers for BIA

task brazil Updated Sep 10, 2026 1 min read configure-recovery-tier-bia-uib-ws.md
Raw file servicenow.com

Configure a recovery tier with a set of business applications that follow a similar range of recovery time objective (RTO) values. Use the Recovery Tiers module in the Business Continuity Management application navigator to configure a recovery tier.

Before you begin

Role required: sn_bcm.admin

Procedure

  1. Navigate to Business Continuity > General Administration > Recovery Tiers.

  2. Select New.

  3. On the form, fill in the fields.

    The recovery tier record is shown in the example.

    [Omitted image "new-recovery-tier-rto.png"] Alt text: Recovery tier and its recovery time objective.

    For more information on the fields in the form, see Recovery Tier record form.

  4. Select Submit.

  • Recovery Tier record form
    Use the Recovery Tier record form to configure a recovery tier with a set of business applications by using BCM UIB Workspace.

Parent Topic:General administration setup for BCM

Search documentation
Search document titles and file paths on the brazil branch