Set up recovery timeframes

task brazil Updated Sep 10, 2026 1 min read configure-recovery-timeframe-bia-uib-ws.md

Set up a recovery timeframe for a recovery tier. The recovery timeframe starts from when a disruptive event happens to the time when your business can resume usual operations. You can use the Recovery Timeframes module in the Business Continuity Management application to set up the timeline for the recovery timeframe.

Before you begin

Role required: sn_bcm.admin

Procedure

Navigate to Business Continuity > General Administration > Recovery Timeframes.
Select New.
In the Name field, enter the name for the recovery timeframe.
Create the timeframes.

For example, enter 1–4 hours with Starts at set to 1 hour, 4–24 hours with Starts at set to 4 hours, and 1–3 days with Starts at set to 1 day.

Note: Each timeframe belongs to one recovery tier.
In the Starts at field, enter the start of the timeline for the recovery timeframe in days, hours, minutes, or seconds.

The example shows the configuration of a recovery timeframe in the Business Continuity Management application. [Omitted image "new-recovery-timeframe.png"] Alt text: New recovery timeframe.
Select Submit.

Parent Topic:General administration setup for BCM

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---
title: Set up recovery timeframes
description: Set up a recovery timeframe for a recovery tier. The recovery timeframe starts from when a disruptive event happens to the time when your business can resume usual operations. You can use the Recovery Timeframes module in the Business Continuity Management application to set up the timeline for the recovery timeframe.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/configure-recovery-timeframe-bia-uib-ws.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [General administration setup for BCM, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---

# Set up recovery timeframes

Set up a recovery timeframe for a recovery tier. The recovery timeframe starts from when a disruptive event happens to the time when your business can resume usual operations. You can use the **Recovery Timeframes** module in the Business Continuity Management application to set up the timeline for the recovery timeframe.

## Before you begin

Role required: sn\_bcm.admin

## Procedure

1. Navigate to **Business Continuity** &gt; **General Administration** &gt; **Recovery Timeframes**.

2. Select **New**.

3. In the **Name** field, enter the name for the recovery timeframe.

4. Create the timeframes.

For example, enter `1–4 hours` with **Starts at** set to `1 hour`, `4–24 hours` with **Starts at** set to `4 hours`, and `1–3 days` with **Starts at** set to `1 day`.

**Note:** Each timeframe belongs to one recovery tier.

5. In the **Starts at** field, enter the start of the timeline for the recovery timeframe in days, hours, minutes, or seconds.

The example shows the configuration of a recovery timeframe in the Business Continuity Management application. \[Omitted image "new-recovery-timeframe.png"\] Alt text: New recovery timeframe.

6. Select **Submit**.

**Parent Topic:**[General administration setup for BCM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/set-up-bcm-bcmadmin-tasks.md)