Create Collaboration thread form

reference brazil Updated Sep 10, 2026 1 min read create-collaboration-thread-crisis-event-form.md
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Use the Create collaboration thread form in the BCM Configurable Workspace to enable team members to communicate and coordinate responses during an exercise or a crisis event.

Create Collaboration thread form

For a description of the field values, see the Create Collaboration Thread form table.

Field

Description

Details tab

Number

Auto-assigned number for the collaboration thread record, for example, COL0001000.

Name of the thread

Name of the collaboration thread.

State

State of the collaboration thread. Available options are:- Open

  • Closed

Recovery teams

One or more recovery teams that this collaboration thread coordinates a response with.

Impacted assets

Impacted assets from the crisis event that this collaboration thread relates to.

Description

Description of the collaboration thread.

Action items tab

Short description

Brief summary of the action item.

Description

Description of the action item.

Type

Type of the action item, for example Task.

Assignment group / Assigned to / Additional assignee list

Group, user, and any additional users that the action item is assigned to. Action item activity is propagated to the parent crisis event's activity stream.

Emails tab

Subject

Subject line of the email.

To / Copied / Blind copied

Recipients in the To, Cc, and Bcc fields.

Body text

Body of the email.

Status

Delivery status of the email: Processed (sent or received successfully) or Error (send failed, for example due to an invalid recipient address; the error detail is shown on the record).

Email Attachments tab

Email

Email that the attached file is associated with.

Created

Date and time the attachment was created.

Source

Source of the attachment, for example Inbound Email.

**Parent Topic:**[Create a collaboration thread in a crisis event](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/compose-email-collaboration-thread-crisis.md)
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