Create the contact import rules

task brazil Updated Sep 10, 2026 1 min read create-contact-import-rules.md
Raw file servicenow.com

Create a contact import rule to apply on the User table. You can then filter out the users as the contacts for emergency notifications.

Before you begin

Role required: sn_bcm.admin

About this task

The default table on which the contact import rule is applied is the User table [sys_user]. The sys_id of the user table and the unique contact ID of the Contacts table are mapped.

Procedure

  1. Navigate to Business Continuity > Everbridge Contact Configuration > Contact Import Rules.

  2. Select New.

  3. On the form, fill in the fields.

    For more information, see Contact Import Rules form.

  4. Select Submit.

  • Contact Import Rules form
    Use the Contact Import Rules form to create a contact import rule that you can apply on the User table.

Parent Topic:Create contacts for emergency notifications

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