Group issues in the Workspace
Group issues within your workspaces to organize and manage related issues. Grouping similar issues can streamline your workflow and save time.
Before you begin
Role required: risk_admin, risk_manager, or sn_risk.user
About this task
Grouping issues under a parent can streamline your workflow and save time. All child issues are managed under a single parent, making it easier to track and address them collectively. You can group different types of issues under a single parent when issues belong to the same project or audit. This provides a holistic view of how different issues are managed. Grouping issues under a parent helps in organizing and prioritizing them, reducing the redundancy of solving similar issues, and ensuring that issues are addressed in a coordinated manner.
You can enable the Advanced issue grouping functionality property to use the advanced issue grouping features, such as management methods for issue grouping and making standalone issues into parents. For more information, see Governance, Risk, and Compliance properties.
If the issues you are grouping use different workflows, Management method is locked to Manage child. Each child issue continues to follow its own workflow independently, and the parent issue only keeps them grouped together.
Important: When you group issues with confidentiality enabled, you can add confidential child issues only under a confidential parent issue.
Procedure
-
Navigate to All > Risk > Risk Workspace.
You can navigate to your specific workspace.
-
Select the list [Omitted image "lists-icon.png"] Alt text: List icon. icon and navigate to the issues.
-
Select the check boxes next to the issues that you want to group.
-
Select Group.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Group type |
Option to select the group type. The available options are as follows:- Create a group: Option to create a new parent issue to form a group.
Note: The Make standalone issue as a parent option is only available if the Advanced issue grouping functionality property is enabled. For more information, see Governance, Risk, and Compliance properties. |
|
Parent issue name |
Name of the new parent issue. This field appears only when Create a group is selected from Group type field. |
|
Parent issue |
Option to select an existing parent issue or to select an existing standalone issue and make it as a parent. This field appears only when Create a group or Make standalone issue as a parent is selected from Group type field. |
|
Management method |
Option to specify whether the issue is managed from a parent issue or as an individual child issue. The available options are as follows:- Manage parent: When you select the Management method as Manage parent, the child issues inherit the values of the State, Response, and Explanation fields from the parent issue.
|
|
Description |
Additional information about the issue group. |
**Note:** Moving a Manage-parent parent issue through its normal state progression \(the primary action button on the issue\) does not cascade to its child issues. Each issue's own state progresses independently. Reassigning the parent's workflow is a separate action that does cascade to all child issues. See [Reassign an issue's workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/reassign-an-issue-s-workflow.md).
- Add an existing issue as a child issue
Add a standalone issue as a child of an existing parent issue directly from the parent record. - Remove a child issue
Remove a child issue from its group so it becomes a standalone issue.
Parent Topic:Manage issues
---
title: Group issues in the Workspace
description: Group issues within your workspaces to organize and manage related issues. Grouping similar issues can streamline your workflow and save time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/issue-grouping-in-workspaces.html
release: brazil
product: GRC Common Functions
classification: grc-common-functions
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Manage issues, Common GRC features, Governance, Risk, and Compliance]
---
# Group issues in the Workspace
Group issues within your workspaces to organize and manage related issues. Grouping similar issues can streamline your workflow and save time.
## Before you begin
Role required: risk\_admin, risk\_manager, or sn\_risk.user
## About this task
Grouping issues under a parent can streamline your workflow and save time. All child issues are managed under a single parent, making it easier to track and address them collectively. You can group different types of issues under a single parent when issues belong to the same project or audit. This provides a holistic view of how different issues are managed. Grouping issues under a parent helps in organizing and prioritizing them, reducing the redundancy of solving similar issues, and ensuring that issues are addressed in a coordinated manner.
You can enable the **Advanced issue grouping functionality** property to use the advanced issue grouping features, such as management methods for issue grouping and making standalone issues into parents. For more information, see [Governance, Risk, and Compliance properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/grc-properties.md).
If the issues you are grouping use different workflows, **Management method** is locked to **Manage child**. Each child issue continues to follow its own workflow independently, and the parent issue only keeps them grouped together.
**Important:** When you group issues with confidentiality enabled, you can add confidential child issues only under a confidential parent issue.
## Procedure
1. Navigate to **All** > **Risk** > **Risk Workspace**.
You can navigate to your specific workspace.
2. Select the list \[Omitted image "lists-icon.png"\] Alt text: List icon. icon and navigate to the issues.
3. Select the check boxes next to the issues that you want to group.
4. Select **Group**.
5. On the form, fill in the fields.
<table id="table_m42_blm_kkb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Group type
</td><td>
Option to select the group type. The available options are as follows:- **Create a group**: Option to create a new parent issue to form a group.
- **Add to an existing group**: Option to create a group with an existing parent issue.
- **Make standalone issue as a parent**: Option to select an existing standalone issue and make it as a parent to create a group.
**Note:** The **Make standalone issue as a parent** option is only available if the **Advanced issue grouping functionality** property is enabled. For more information, see [Governance, Risk, and Compliance properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/grc-properties.md).
</td></tr><tr><td>
Parent issue name
</td><td>
Name of the new parent issue. This field appears only when **Create a group** is selected from **Group type** field.
</td></tr><tr><td>
Parent issue
</td><td>
Option to select an existing parent issue or to select an existing standalone issue and make it as a parent. This field appears only when **Create a group** or **Make standalone issue as a parent** is selected from **Group type** field.
</td></tr><tr><td>
Management method
</td><td>
Option to specify whether the issue is managed from a parent issue or as an individual child issue. The available options are as follows:- **Manage parent**: When you select the Management method as **Manage parent**, the child issues inherit the values of the **State**, **Response**, and **Explanation** fields from the parent issue.
- **Manage child**: When **Manage child** is selected, the child issue maintains its own **State**, **Response**, and **Explanation** fields individually.
**Note:** The **Management method** field is only available if the **Advanced issue grouping functionality** property is enabled. For more information, see [Governance, Risk, and Compliance properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/grc-properties.md).
</td></tr><tr><td>
Description
</td><td>
Additional information about the issue group.
</td></tr></tbody>
</table>6. Select **Group**.
**Note:** Moving a Manage-parent parent issue through its normal state progression \(the primary action button on the issue\) does not cascade to its child issues. Each issue's own state progresses independently. Reassigning the parent's workflow is a separate action that does cascade to all child issues. See [Reassign an issue's workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/reassign-an-issue-s-workflow.md).
- **[Add an existing issue as a child issue](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/add-an-existing-issue-as-a-child-issue.md)**
Add a standalone issue as a child of an existing parent issue directly from the parent record.
- **[Remove a child issue](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/remove-a-child-issue.md)**
Remove a child issue from its group so it becomes a standalone issue.
**Parent Topic:**[Manage issues](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/manage-issues-common-core.md)
| title | Group issues in the Workspace |
| description | Group issues within your workspaces to organize and manage related issues. Grouping similar issues can streamline your workflow and save time. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/issue-grouping-in-workspaces.html |
| release | brazil |
| product | GRC Common Functions |
| classification | grc-common-functions |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Manage issuesCommon GRC featuresGovernanceRiskand Compliance |