Supporting information for ServiceNow Otto for Integrated Risk Management \(IRM\)
Get a quick overview of the important information that is related to the ServiceNow Otto for Integrated Risk Management (IRM) application.
Supported versions
ServiceNow Otto for IRM is supported starting from the Yokohama Patch 3 release.
- GRC: Regulatory Change Management application: version 20.1.2
- ServiceNow Otto for IRM application: version 20.1.1
Supported user interfaces
The ServiceNow Otto for IRM application includes the skills and agentic workflows that are listed in the following table.
|
Interface |
Skill |
Workflow |
|---|---|---|
|
Risk Workspace |
|
|
|
Core UI |
Issue Summarization | |
|
Compliance Workspace |
|
For information about security enhancements for AI agents, see Implement access control in AI agents.
Application information
Activate the ServiceNow Otto for IRM store app (sn_irm_gen_ai) to use the skills and agentic workflows.
This store app has the following dependencies:
- Now Assist Platform.
- GRC Common Generative AI.
- GRC Shared Generative AI.
- GRC Compliance Generative AI.
- Recommendation Template.
For more information, see Configure ServiceNow Otto for Integrated Risk Management (IRM).
--- title: Supporting information for ServiceNow Otto for Integrated Risk Management \(IRM\) description: Get a quick overview of the important information that is related to the ServiceNow Otto for Integrated Risk Management \(IRM\) application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/now-assist-irm-supporting-info.html release: brazil product: GRC Common Functions classification: grc-common-functions topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [Now Assist, generative AI] breadcrumb: [Explore, ServiceNow Otto for Integrated Risk Management \(IRM\), Common GRC features, Governance, Risk, and Compliance] --- # Supporting information for ServiceNow Otto for Integrated Risk Management \(IRM\) Get a quick overview of the important information that is related to the ServiceNow Otto for Integrated Risk Management \(IRM\) application. ## Supported versions ServiceNow Otto for IRM is supported starting from the Yokohama Patch 3 release. - GRC: Regulatory Change Management application: version 20.1.2 - ServiceNow Otto for IRM application: version 20.1.1 ## Supported user interfaces The ServiceNow Otto for IRM application includes the skills and agentic workflows that are listed in the following table. <table id="table_dhw_xcj_d2c"><thead><tr><th> Interface </th><th> Skill </th><th> Workflow </th></tr></thead><tbody><tr><td> Risk Workspace </td><td> - Issue Summarization - Risk Assessment Summarization - Recommendation for similar control objectives - Rationalization </td><td rowspan="3"> - Optimize GRC issue resolution agentic workflow - Get Regulatory Insights agentic workflow - Generate Regulatory Action Plans agentic workflow </td></tr><tr><td> Core UI </td><td> Issue Summarization </td></tr><tr><td> Compliance Workspace </td><td> - Issue Summarization - Regulatory alert summarization - Regulatory alert impacted citations - Regulatory alert impacted control objectives - Regulatory alert impacted controls </td></tr></tbody> </table>## Security enhancements For information about security enhancements for AI agents, see [Implement access control in AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/aia-security-implementation.md). ## Application information Activate the ServiceNow Otto for IRM store app \(sn\_irm\_gen\_ai\) to use the skills and agentic workflows. This store app has the following dependencies: - Now Assist Platform. - GRC Common Generative AI. - GRC Shared Generative AI. - GRC Compliance Generative AI. - Recommendation Template. For more information, see [Configure ServiceNow Otto for Integrated Risk Management \(IRM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/configure-now-assist-for-irm.md).
| title | Supporting information for ServiceNow Otto for Integrated Risk Management \(IRM\) |
| description | Get a quick overview of the important information that is related to the ServiceNow Otto for Integrated Risk Management \(IRM\) application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/now-assist-irm-supporting-info.html |
| release | brazil |
| product | GRC Common Functions |
| classification | grc-common-functions |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | Now Assistgenerative AI |
| breadcrumb | ExploreServiceNow Otto for Integrated Risk Management \(IRM\)Common GRC featuresGovernanceRiskand Compliance |