Review and respond to an approval request

task brazil Updated Sep 16, 2026 1 min read review-and-respond-to-an-approval-request.md
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Respond to an approval request assigned to you so the issue or remediation task can continue through its workflow.

Before you begin

An approval request must be pending and assigned to you.

Role required: sn_grc_appr.approver

About this task

Approval requests assigned to you appear in the Approvals widget on your Home page, with each request shown as a separate approval card. Overdue requests are flagged.

Procedure

  1. Open the approval request that you want to review either from the Approvals widget on your Home page or from the issue or remediation task.

    If more approval requests are assigned to you than the widget displays, select View all to see the complete list.

  2. Respond to the approval request.

    On the issue or remediation task, the available options depend on how many approval requests on that record are awaiting your decision.

Approval requests awaiting your decision

Action

One State Change approval request

Select Approve or Reject.

One Due Date Extension approval request

Select Approve Extension or Reject Extension.

More than one approval request

Select Review approval requests, and then select the request that you want to respond to. The list contains every approval request awaiting your decision, of either approval type.

3. Open the approval record to review additional details or add comments.
If you reject an approval request, use comments to explain the reason for the rejection.

Result

  • Your response is recorded and the approval request is updated with the approval decision.
  • The approval history is updated and the requester can review the outcome of the approval request.
  • Your comment is copied to the work notes and additional comments of the issue or remediation task.
  • When an approval request has more than one approval level, approval at one level moves the request to the next level and its approvers are notified.

Parent Topic:Issue approval flows

Related topics

Issue approval flows

Request an approval

Cancel an approval

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