Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills
concept brazil Updated Sep 10, 2026 1 min read using-now-assist-for-irm-to-summarize-issues.md
Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management (IRM) application for quick actions with issues.
Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.
Modify the instructions for ServiceNow Otto for IRM skills
Starting with the Brazil Patch 3 release, users who have ServiceNow Otto for IRM installed can use the skills powered by ServiceNow Otto for IRM.
To modify the prompts for the skills, follow the steps that are mentioned in KB1806035.
Keywords Now Assistgenerative AI
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--- title: Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills description: Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management \(IRM\) application for quick actions with issues. locale: en-US canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/using-now-assist-for-irm-to-summarize-issues.html release: brazil product: GRC Common Functions classification: grc-common-functions topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [Now Assist, generative AI] breadcrumb: [ServiceNow Otto for Integrated Risk Management \(IRM\), Common GRC features, Governance, Risk, and Compliance] --- # Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management \(IRM\) application for quick actions with issues. **Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/ai-native-sku-overview.md). ## Modify the instructions for ServiceNow Otto for IRM skills Starting with the Brazil Patch 3 release, users who have ServiceNow Otto for IRM installed can use the skills powered by ServiceNow Otto for IRM. To modify the prompts for the skills, follow the steps that are mentioned in [KB1806035](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1806035).
| title | Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills |
| description | Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management \(IRM\) application for quick actions with issues. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/using-now-assist-for-irm-to-summarize-issues.html |
| release | brazil |
| product | GRC Common Functions |
| classification | grc-common-functions |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | Now Assistgenerative AI |
| breadcrumb | ServiceNow Otto for Integrated Risk Management \(IRM\)Common GRC featuresGovernanceRiskand Compliance |