Generate an AI risk event summary in the classic UI
Generate an AI risk event summary using the ServiceNow Otto for IRM application. Approvers get key insights to understand the context quickly and spend less time creating summaries manually.
Before you begin
The ServiceNow Otto for IRM application must be installed to generate a risk event summary. For more information, see ServiceNow Otto for Integrated Risk Management (IRM).
Note: The Risk Event Summarization skill is activated by default, unless you manually deactivate it. For more information, see Activate Now Assist skills in ServiceNow Otto for Integrated Risk Management (IRM).
Role required: sn_grc_risk_genai.risk_event_user
About this task
The risk event summarization feature enables risk managers to quickly understand the context and key details of a risk event. This is helpful when multiple coordinators have been involved over time. It simplifies onboarding for new assignees and supports decision-making for approvers, particularly in multi-level approval workflows, by providing concise, AI-generated summaries of each event.
Procedure
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Navigate to All > Risk Events > All Events.
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Open the risk event for which you need to create a summary.
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Generate a risk event summary from the risk event record page by selecting Summarize.
[Omitted image "risk-event-summarization-classic.png"] Alt text: Generate risk event summarization button on the risk event record page.
A summary is generated; you can edit it and save it for reference and reporting purposes.
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To edit and save the generated summary, do the following:
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Select Share to summary when the risk event is in New or Analyze state.
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Make the necessary edits and select Save to summary.
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Select Share to work notes for all other risk event states.
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Make the necessary edits and select Save to work notes.
The summary is saved in the Summary field when the risk event is in New or Analyze state, and in Work notes for all other states.
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---
title: Generate an AI risk event summary in the classic UI
description: Generate an AI risk event summary using the ServiceNow Otto for IRM application. Approvers get key insights to understand the context quickly and spend less time creating summaries manually.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-risk-management-workspace/generate-a-risk-event-summary.html
release: brazil
product: GRC: Risk Management Workspace
classification: grc-risk-management-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI in Risk Management, Explore, Risk Management, Governance, Risk, and Compliance]
---
# Generate an AI risk event summary in the classic UI
Generate an AI risk event summary using the ServiceNow Otto for IRM application. Approvers get key insights to understand the context quickly and spend less time creating summaries manually.
## Before you begin
The ServiceNow Otto for IRM application must be installed to generate a risk event summary. For more information, see [ServiceNow Otto for Integrated Risk Management \(IRM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/now-assist-for-irm.md).
**Note:** The Risk Event Summarization skill is activated by default, unless you manually deactivate it. For more information, see [Activate Now Assist skills in ServiceNow Otto for Integrated Risk Management \(IRM\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/grc-common-functions/activate-na-skills-in-irm.md).
Role required: sn\_grc\_risk\_genai.risk\_event\_user
## About this task
The risk event summarization feature enables risk managers to quickly understand the context and key details of a risk event. This is helpful when multiple coordinators have been involved over time. It simplifies onboarding for new assignees and supports decision-making for approvers, particularly in multi-level approval workflows, by providing concise, AI-generated summaries of each event.
## Procedure
1. Navigate to **All** > **Risk Events** > **All Events**.
2. Open the risk event for which you need to create a summary.
3. Generate a risk event summary from the risk event record page by selecting **Summarize**.
\[Omitted image "risk-event-summarization-classic.png"\] Alt text: Generate risk event summarization button on the risk event record page.
A summary is generated; you can edit it and save it for reference and reporting purposes.
4. To edit and save the generated summary, do the following:
1. Select **Share to summary** when the risk event is in New or Analyze state.
2. Make the necessary edits and select **Save to summary**.
3. Select **Share to work notes** for all other risk event states.
4. Make the necessary edits and select **Save to work notes**.
The summary is saved in the **Summary** field when the risk event is in New or Analyze state, and in **Work notes** for all other states.
This file has no frontmatter.