Home page view
The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities across crisis events, business impact analyses, plans, and exercises.
Home page in Business Continuity Workspace
The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities. The visualizations help you act on your assigned tasks. The Home page includes these tabs:
- Crisis events
- Business impact analysis
- Planning
- Exercises
Each tab shows cards that highlight key states, detailed views, and visualizations that help users act quickly and stay informed.
Crisis events tab
The Crisis events tab in the Home page displays various cards that offer information on the crisis events. You can review the crisis events in various states, details of the selected crisis events, and monitoring and tracking of the crisis events. The example shows the cards in the Crisis events tab. You can select Report crisis to start a crisis event.
[Omitted image "bcm-manager-homepage-view.png"] Alt text: Crisis events tab in the Home page.
The following table describes the cards in the Crisis events tab:
|
Card |
Description |
|---|---|
|
Crisis events overview |
Overview of the crisis events in different states. You can view the details of the crisis events in these states:- In progress Number of crisis events that are in the In progress state.
Number of crisis events that are in the Pending state.
Number of crisis events that are in the Returned state.
Number of crisis events that are in the Pending approval state.
Number of crisis events that are in the Approved state.
Number of crisis events that are in the Closed state. |
|
Details of the selected event card |
Details of the crisis events for the selected state of the card. For example, if you selected In progress in Crisis events overview, then details of the crisis events that are in the In progress state are displayed in this panel. You can view details on the crisis events:- Active State of the crisis event. The state can be True or False. You can select the link to open the crisis event record.
Activity that is due on the crisis event.
Participants of the crisis event.
Approval information for the crisis event.
Approval history of the crisis event.
Name of the assignee responsible for responding to the crisis event. When you select the assignee name in the column, it opens the record form where these tabs are displayed:
Assignment group for the crisis event.
Business duration of the crisis event.
Service impacted due to the crisis event. |
|
Monitoring and tracking of ongoing events |
Graphical representation of all crisis events. You can filter the information based on their associated assets, plans, and tasks in a pie chart format:- Assets by recovery status Shows the number of assets by recovery status for ongoing events in a pie chart: The example in the image shows that out of the total 18 assets, 17 assets are not yet recovered and one asset is recovered.
Shows the plans by status for ongoing events:
Shows the tasks by status for ongoing events: |
|
Report crisis |
Action button to report a crisis and create a crisis event from the Crisis events tab. When you select Report crisis, it launches the Create New Event form where you can enter the details of the crisis event. |
The Business impact analysis tab displays various cards that offer information on the business impact analyses. You can review the business impact analyses in various states, details of the selected analyses, and monitoring and tracking of the analyses. The example shows the cards in the Business impact analysis tab. You can select Create BIA to start an analysis.
[Omitted image "bia-home-page.png"] Alt text: Business impact analysis tab in the Home page.
The following table describes the cards in the Business impact analysis tab:
|
Card |
Description |
|---|---|
|
Business impact analysis overview |
Overview of business impact analyses in different states. You can view the details of business impact analyses in these states:- All Total number of the business impact analyses in the BCM application.
Number of business impact analyses in the Draft state.
Number of business impact analyses in the In review state.
Number of business impact analyses in the Returned state.
Number of business impact analyses in the Pending approval state.
Number of business impact analyses in the Expired state.
Number of business impact analyses in the Approved state.
Number of business impact analyses in the Archived state. |
|
Details of the selected business impact analysis card |
Details of the business impact analyses for the selected state of the card. For example, if you selected Draft in Business impact analysis overview, then details of the business impact analyses that are in the Draft state are displayed in this panel. You can view these details on the business impact analyses in a tabular format:- Name Name of the business impact analysis.
Description of the business impact analysis.
Service, process, or company that the business impact analysis applies to.
Finalized RTO populated from the BIA record. If you open the column chart in Assets by RTO, the revised column name 'Finalized RTO' is displayed. [Omitted image "bia-rto.png"] Alt text: Business impact analysis table on the Home page with the Finalized RTO column.[Omitted image "rto-home-page.png"] Alt text: Assets by RTO list with the Finalized RTO column.
State of the business impact analysis.
Date and time when the business impact analysis is updated. |
|
Monitoring and tracking of ongoing business impact analyses |
Graphical representation of all business impact analyses for their assets in a pie chart format:- Assets by RTO Shows the number of the assets that have different recovery time objectives (RTO). The image shows an example of three assets that have an RTO of 8 hours and one asset that has an RTO of 4 hours.
Shows the number of assets that have different recovery tiers. The image shows an example of three assets that have mission critical recovery tiers and two assets that have business critical recovery tiers. |
|
Create BIA |
Action button to create a business impact analysis from the Business impact analysis tab. When you select Create BIA, it launches the Create New Impact Analysis form where you can enter the details of the business impact analysis. |
The Planning tab in the Home page displays various cards that offer information on the business continuity plans. You can review the business continuity plans, details of the selected plans, and monitoring and tracking of the plans. The example shows the cards in the Planning tab. You can select Create BCP to create a new plan.
[Omitted image "bcp-homepage-uib.png"] Alt text: Planning tab in the Home page.
The following table describes the cards in the Planning tab:
|
Card |
Description |
|---|---|
|
Business continuity plan overview |
Overview of the business continuity plans in different states. You can view the business continuity plans in these states:- All All business continuity plans in the BCM application.
Business continuity plans that are in the Draft state.
Business continuity plans that are in the In review state.
Business continuity plans that are in the Returned state.
Business continuity plans that are in the Pending approval state.
Business continuity plans that are in the Approved state.
Business continuity plans that are in the Archived state. |
|
Details of the selected business continuity plans card |
Details of the business continuity plans for the selected state of the card. For example, if you selected Draft in Business continuity plan overview, then details of the business continuity plans that are in the Draft state are displayed in this panel. You can view these details on the business continuity plans in a tabular format:- Name Name of the business continuity plan.
Description of the business continuity plan.
State of the business continuity plan.
Date and time when the business continuity plan is updated. |
|
Monitoring and tracking |
Graphical representation of all the active business continuity plans in a pie chart format:- Plans with exercises You can select the card to view the plans with exercises.
You can select the card to view the plans without exercises.
You can select the card to view the plans with events.
You can select the card to view the plans without events. |
|
Create BCP |
Action button to create a business continuity plan from the Planning tab. When you select Create BCP, it launches the Create New Plan form where you can enter the details of the business continuity plan. |
The Exercises tab in the Home page displays various cards that offer information on the exercise events. You can review the exercise events in various states, details of the selected exercise events, and monitoring and tracking of the exercise events. The example shows the cards in the Exercises tab. You can select Create exercise to create a new event.
[Omitted image "exercises-homepage.png"] Alt text: Exercises tab in the Home page.
The following table describes the cards in the Exercises tab:
|
Card |
Description |
|---|---|
|
Exercises overview |
Overview of the exercise events in different states. You can view the details of the exercise events in these states:- In progress Exercise events that are in the In progress state.
Exercise events that are in the Pending state.
Exercise events that are in the Returned state.
Exercise events that are in the Pending approval state.
Exercise events that are in the Approved state.
Exercise events that are in the Closed state. |
|
Overview of the exercises for the selected state |
Details of the exercise events for the selected state of the card. For example, if you selected In progress in Exercises overview, then details of the exercise events that are in the In progress state are displayed in this panel. You can view these details on the exercise events in a tabular format:- Active State of the exercise event. The state can be True or False. You can select the link to open the exercise event record.
Activity due on the exercise event.
Participants of the exercise event.
Approval information on the exercise event.
Approval history of the exercise event.
Name of the assignee responsible for the exercise event. When you select the assignee name in the column, it opens the record form where these tabs are displayed:
Assignment group for the exercise event.
Business duration for the exercise event.
Service for the exercise event. |
|
Monitoring and tracking of ongoing exercises |
Graphical representation of all active exercises in a pie chart format:- Assets by recovery status Shows the number of assets by recovery status for ongoing events in a pie chart: The example in the image shows that out of the total 18 assets, 17 assets are not recovered and one asset is recovered.
Shows the plans by status for ongoing events:
Shows the tasks by status for ongoing events: |
|
Create exercise |
Action button to create an exercise event from the Exercises tab. When you select Create exercise, it launches the Create New Event form where you can enter the details of the exercise event. |
When you log in to the BCM application, the Home page view is displayed according to your user role, responsibilities, and the assigned tasks.
Note: The Home page structure and tabs described earlier in this topic are the same for every role. Only the data and tasks shown in the cards differ, based on your role, responsibilities, and assigned tasks.
The following example shows a typical Home page view for a BCM planner.
[Omitted image "bcm-planner-homepage-view.png"] Alt text: Home page view for the BCM planner.
---
title: Home page view
description: The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities across crisis events, business impact analyses, plans, and exercises.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/home-page-uib-ws.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 10
breadcrumb: [BCM Configurable Workspace, Explore, Business Continuity Management, Governance, Risk, and Compliance]
---
# Home page view
The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities across crisis events, business impact analyses, plans, and exercises.
## Home page in Business Continuity Workspace
The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities. The visualizations help you act on your assigned tasks. The Home page includes these tabs:
- **Crisis events**
- **Business impact analysis**
- **Planning**
- **Exercises**
Each tab shows cards that highlight key states, detailed views, and visualizations that help users act quickly and stay informed.
## Crisis events tab
The **Crisis events** tab in the Home page displays various cards that offer information on the crisis events. You can review the crisis events in various states, details of the selected crisis events, and monitoring and tracking of the crisis events. The example shows the cards in the **Crisis events** tab. You can select **Report crisis** to start a crisis event.
\[Omitted image "bcm-manager-homepage-view.png"\] Alt text: Crisis events tab in the Home page.
The following table describes the cards in the **Crisis events** tab:
<table id="table_kq2_wb4_byb"><thead><tr><th>
Card
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Crisis events overview
</td><td>
Overview of the crisis events in different states. You can view the details of the crisis events in these states:- **In progress**
Number of crisis events that are in the **In progress** state.
- **Pending**
Number of crisis events that are in the **Pending** state.
- **Returned**
Number of crisis events that are in the **Returned** state.
- **Pending approval**
Number of crisis events that are in the **Pending approval** state.
- **Approved**
Number of crisis events that are in the **Approved** state.
- **Closed**
Number of crisis events that are in the **Closed** state.
</td></tr><tr><td>
Details of the selected event card
</td><td>
Details of the crisis events for the selected state of the card. For example, if you selected **In progress** in **Crisis events overview**, then details of the crisis events that are in the **In progress** state are displayed in this panel. You can view details on the crisis events:- **Active**
State of the crisis event. The state can be True or False. You can select the link to open the crisis event record.
- **Activity due**
Activity that is due on the crisis event.
- **Participants**
Participants of the crisis event.
- **Approval**
Approval information for the crisis event.
- **Approval history**
Approval history of the crisis event.
- **Assigned to**
Name of the assignee responsible for responding to the crisis event. When you select the assignee name in the column, it opens the record form where these tabs are displayed:
- **Details**
- **Roles**
- **Groups**
- **Delegates**
- **Assignment group**
Assignment group for the crisis event.
- **Business duration**
Business duration of the crisis event.
- **Service**
Service impacted due to the crisis event.
</td></tr><tr><td>
Monitoring and tracking of ongoing events
</td><td>
Graphical representation of all crisis events. You can filter the information based on their associated assets, plans, and tasks in a pie chart format:- **Assets by recovery status**
Shows the number of assets by recovery status for ongoing events in a pie chart:
- Not recovered
- Recovered
The example in the image shows that out of the total 18 assets, 17 assets are not yet recovered and one asset is recovered.
- **Plans by status**
Shows the plans by status for ongoing events:
- Pending
- Work in Progress
- Closed Complete
- **Tasks by status**
Shows the tasks by status for ongoing events:
- Open
- Pending
- Closed Incomplete
- Closed Complete
- Closed Skipped
</td></tr><tr><td>
**Report crisis**
</td><td>
Action button to report a crisis and create a crisis event from the **Crisis events** tab. When you select **Report crisis**, it launches the Create New Event form where you can enter the details of the crisis event.
</td></tr></tbody>
</table>## Business impact analysis tab
The **Business impact analysis** tab displays various cards that offer information on the business impact analyses. You can review the business impact analyses in various states, details of the selected analyses, and monitoring and tracking of the analyses. The example shows the cards in the **Business impact analysis** tab. You can select **Create BIA** to start an analysis.
\[Omitted image "bia-home-page.png"\] Alt text: Business impact analysis tab in the Home page.
The following table describes the cards in the **Business impact analysis** tab:
<table id="table_hny_dh4_byb"><thead><tr><th>
Card
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Business impact analysis overview
</td><td>
Overview of business impact analyses in different states. You can view the details of business impact analyses in these states:- **All**
Total number of the business impact analyses in the BCM application.
- **Draft**
Number of business impact analyses in the **Draft** state.
- **In review**
Number of business impact analyses in the **In review** state.
- **Returned**
Number of business impact analyses in the **Returned** state.
- **Pending approval**
Number of business impact analyses in the **Pending approval** state.
- **Expired**
Number of business impact analyses in the **Expired** state.
- **Approved**
Number of business impact analyses in the **Approved** state.
- **Archived**
Number of business impact analyses in the **Archived** state.
</td></tr><tr><td>
Details of the selected business impact analysis card
</td><td>
Details of the business impact analyses for the selected state of the card. For example, if you selected **Draft** in **Business impact analysis overview**, then details of the business impact analyses that are in the **Draft** state are displayed in this panel. You can view these details on the business impact analyses in a tabular format:- **Name**
Name of the business impact analysis.
- **Description**
Description of the business impact analysis.
- **Applies to**
Service, process, or company that the business impact analysis applies to.
- **Finalized RTO**
Finalized RTO populated from the BIA record. If you open the column chart in Assets by RTO, the revised column name 'Finalized RTO' is displayed.
\[Omitted image "bia-rto.png"\] Alt text: Business impact analysis table on the Home page with the Finalized RTO column.\[Omitted image "rto-home-page.png"\] Alt text: Assets by RTO list with the Finalized RTO column.
- **State**
State of the business impact analysis.
- **Updated**
Date and time when the business impact analysis is updated.
</td></tr><tr><td>
Monitoring and tracking of ongoing business impact analyses
</td><td>
Graphical representation of all business impact analyses for their assets in a pie chart format:- **Assets by RTO**
Shows the number of the assets that have different recovery time objectives \(RTO\). The image shows an example of three assets that have an RTO of 8 hours and one asset that has an RTO of 4 hours.
- **Assets by recovery tier**
Shows the number of assets that have different recovery tiers. The image shows an example of three assets that have mission critical recovery tiers and two assets that have business critical recovery tiers.
</td></tr><tr><td>
**Create BIA**
</td><td>
Action button to create a business impact analysis from the **Business impact analysis** tab. When you select **Create BIA**, it launches the Create New Impact Analysis form where you can enter the details of the business impact analysis.
</td></tr></tbody>
</table>## Planning tab
The **Planning** tab in the Home page displays various cards that offer information on the business continuity plans. You can review the business continuity plans, details of the selected plans, and monitoring and tracking of the plans. The example shows the cards in the **Planning** tab. You can select **Create BCP** to create a new plan.
\[Omitted image "bcp-homepage-uib.png"\] Alt text: Planning tab in the Home page.
The following table describes the cards in the **Planning** tab:
<table id="table_kxj_sm4_byb"><thead><tr><th>
Card
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Business continuity plan overview
</td><td>
Overview of the business continuity plans in different states. You can view the business continuity plans in these states:- **All**
All business continuity plans in the BCM application.
- **Draft**
Business continuity plans that are in the **Draft** state.
- **In review**
Business continuity plans that are in the **In review** state.
- **Returned**
Business continuity plans that are in the **Returned** state.
- **Pending approval**
Business continuity plans that are in the **Pending approval** state.
- **Approved**
Business continuity plans that are in the **Approved** state.
- **Archived**
Business continuity plans that are in the **Archived** state.
</td></tr><tr><td>
Details of the selected business continuity plans card
</td><td>
Details of the business continuity plans for the selected state of the card. For example, if you selected **Draft** in **Business continuity plan overview**, then details of the business continuity plans that are in the **Draft** state are displayed in this panel. You can view these details on the business continuity plans in a tabular format:- **Name**
Name of the business continuity plan.
- **Description**
Description of the business continuity plan.
- **State**
State of the business continuity plan.
- **Updated**
Date and time when the business continuity plan is updated.
</td></tr><tr><td>
Monitoring and tracking
</td><td>
Graphical representation of all the active business continuity plans in a pie chart format:- **Plans with exercises**
You can select the card to view the plans with exercises.
- **Plans without exercises**
You can select the card to view the plans without exercises.
- **Plans with events**
You can select the card to view the plans with events.
- **Plans without events**
You can select the card to view the plans without events.
</td></tr><tr><td>
**Create BCP**
</td><td>
Action button to create a business continuity plan from the **Planning** tab. When you select **Create BCP**, it launches the Create New Plan form where you can enter the details of the business continuity plan.
</td></tr></tbody>
</table>## Exercises tab
The **Exercises** tab in the Home page displays various cards that offer information on the exercise events. You can review the exercise events in various states, details of the selected exercise events, and monitoring and tracking of the exercise events. The example shows the cards in the **Exercises** tab. You can select **Create exercise** to create a new event.
\[Omitted image "exercises-homepage.png"\] Alt text: Exercises tab in the Home page.
The following table describes the cards in the **Exercises** tab:
<table id="table_kjl_bp4_byb"><thead><tr><th>
Card
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Exercises overview
</td><td>
Overview of the exercise events in different states. You can view the details of the exercise events in these states:- **In progress**
Exercise events that are in the **In progress** state.
- **Pending**
Exercise events that are in the **Pending** state.
- **Returned**
Exercise events that are in the **Returned** state.
- **Pending approval**
Exercise events that are in the **Pending approval** state.
- **Approved**
Exercise events that are in the **Approved** state.
- **Closed**
Exercise events that are in the **Closed** state.
</td></tr><tr><td>
Overview of the exercises for the selected state
</td><td>
Details of the exercise events for the selected state of the card. For example, if you selected **In progress** in **Exercises overview**, then details of the exercise events that are in the **In progress** state are displayed in this panel. You can view these details on the exercise events in a tabular format:- **Active**
State of the exercise event. The state can be True or False. You can select the link to open the exercise event record.
- **Activity due**
Activity due on the exercise event.
- **Participants**
Participants of the exercise event.
- **Approval**
Approval information on the exercise event.
- **Approval history**
Approval history of the exercise event.
- **Assigned to**
Name of the assignee responsible for the exercise event. When you select the assignee name in the column, it opens the record form where these tabs are displayed:
- **Details**
- **Roles**
- **Groups**
- **Delegates**
- **Assignment group**
Assignment group for the exercise event.
- **Business duration**
Business duration for the exercise event.
- **Service**
Service for the exercise event.
</td></tr><tr><td>
Monitoring and tracking of ongoing exercises
</td><td>
Graphical representation of all active exercises in a pie chart format:- **Assets by recovery status**
Shows the number of assets by recovery status for ongoing events in a pie chart:
- Not recovered
- Recovered
The example in the image shows that out of the total 18 assets, 17 assets are not recovered and one asset is recovered.
- **Plans by status**
Shows the plans by status for ongoing events:
- Pending
- Work in Progress
- Closed Complete
- **Tasks by status**
Shows the tasks by status for ongoing events:
- Open
- Pending
- Closed Incomplete
- Closed Complete
- Closed Skipped
</td></tr><tr><td>
**Create exercise**
</td><td>
Action button to create an exercise event from the **Exercises** tab. When you select **Create exercise**, it launches the Create New Event form where you can enter the details of the exercise event.
</td></tr></tbody>
</table>## Home page views for BCM manager and BCM planner
When you log in to the BCM application, the Home page view is displayed according to your user role, responsibilities, and the assigned tasks.
**Note:** The Home page structure and tabs described earlier in this topic are the same for every role. Only the data and tasks shown in the cards differ, based on your role, responsibilities, and assigned tasks.
The following example shows a typical Home page view for a BCM planner.
\[Omitted image "bcm-planner-homepage-view.png"\] Alt text: Home page view for the BCM planner.
| title | Home page view |
| description | The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities across crisis events, business impact analyses, plans, and exercises. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/home-page-uib-ws.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 10 |
| breadcrumb | BCM Configurable WorkspaceExploreBusiness Continuity ManagementGovernanceRiskand Compliance |