Install the Document designer add-in
Install ServiceNow Document designer add-in in Microsoft Word. You can then customize the BIA, BCP, event reports, and Microsoft Word templates according to your business needs.
Before you begin
Verify that these plugins are activated:
- sn_grc_doc_design
- sn_outlook_addin
Role required: sys_admin
Procedure
-
Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.
-
From the Office Manifests list, select ServiceNow Document Designer.
-
Select Download Manifest.
The Manifest file is downloaded in your local drive.
[Omitted image "download-manifest.png"] Alt text: Manifest file.
-
To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.
What to do next
For detailed instructions on how to deploy the manifest file, see the Deploy add-ins in the Microsoft 365 admin center [KB1307378] article in the Now Support Knowledge Base.
To configure the HTTP response headers for add-in for Microsoft Word in the browser, see the Response header resolution [KB1434453] article in the Now Support Knowledge Base.
---
title: Install the Document designer add-in
description: Install ServiceNow Document designer add-in in Microsoft Word. You can then customize the BIA, BCP, event reports, and Microsoft Word templates according to your business needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/install-docu-designer-add-in-for-bcm.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Generating reports using Document designer, Configure, Business Continuity Management, Governance, Risk, and Compliance]
---
# Install the Document designer add-in
Install ServiceNow Document designer add-in in Microsoft Word. You can then customize the BIA, BCP, event reports, and Microsoft Word templates according to your business needs.
## Before you begin
Verify that these plugins are activated:
- sn\_grc\_doc\_design
- sn\_outlook\_addin
Role required: sys\_admin
## Procedure
1. Navigate to **All** > **ServiceNow Add-Ins for Office** > **Office Add-In Manifests**.
2. From the Office Manifests list, select **ServiceNow Document Designer**.
3. Select **Download Manifest**.
The Manifest file is downloaded in your local drive.
\[Omitted image "download-manifest.png"\] Alt text: Manifest file.
4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.
## What to do next
For detailed instructions on how to deploy the manifest file, see the [Deploy add-ins in the Microsoft 365 admin center \[KB1307378\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB1307378) article in the Now Support Knowledge Base.
To configure the HTTP response headers for add-in for Microsoft Word in the browser, see the [Response header resolution \[KB1434453\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB1434453) article in the Now Support Knowledge Base.
| title | Install the Document designer add-in |
| description | Install ServiceNow Document designer add-in in Microsoft Word. You can then customize the BIA, BCP, event reports, and Microsoft Word templates according to your business needs. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/install-docu-designer-add-in-for-bcm.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Generating reports using Document designerConfigureBusiness Continuity ManagementGovernanceRiskand Compliance |