Activate the Control Objective Change Agent

task brazil Updated Sep 10, 2026 1 min read activate-the-control-objective-ai-agent.md

Raw file servicenow.com

Enable the Control Objective Change Agent in AI Agent Studio to automate compliance workflows using generative AI.

Before you begin

Role required: sn_grc_sharegenai.compliance_library_aiagent_user

Install the ServiceNow Otto for Integrated Risk Management (IRM) plugin (sn_irm_gen_ai).

Procedure

Navigate to All > AI Agent Studio > Create and manage.
Select AI agents from the Ready-made agentic workflows and AI agents section.
Select Control Objective Change Agent from the list of available AI agents.
On the Control objective change agent page, perform the following steps:
1. Under the Define the specialty, review the details and select Continue to proceed to the next section.
2. Under the Add tools and information section, review the details and select Continue to proceed to the next section.
3. Under the Define security controls section, review the details in Define user access and Define data access sub-sections, and select Continue.
4. Under the Add triggers section, review the details and select Continue to proceed to the next section.
5. Under the Select channels and status section, in the Activation status section, turn on the This AI agent is active toggle switch to make the AI agent available in related workflows.
6. Select Save and test.
7. On the Test AI reasoning page, select the Version and then enter details for Task.
8. Select Start test to initiate the testing of the AI agent.

What to do next

Use the Testing playground to Manually test the execution of an AI agent using example utterances.

If not done already, set up the Now Assist panel. For more information see, Activate the ServiceNow Otto panel standard chat.

Keywords Now Assistgenerative AI

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---
title: Activate the Control Objective Change Agent
description: Enable the Control Objective Change Agent in AI Agent Studio to automate compliance workflows using generative AI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/policy-and-compliance-management/activate-the-control-objective-ai-agent.html
release: brazil
product: Policy and Compliance Management
classification: policy-and-compliance-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Now Assist, generative AI]
breadcrumb: [ServiceNow Otto for Integrated Risk Management \(IRM\), Policy and Compliance Management, Governance, Risk, and Compliance]
---

# Activate the Control Objective Change Agent

Enable the Control Objective Change Agent in AI Agent Studio to automate compliance workflows using generative AI.

## Before you begin

Role required: sn\_grc\_sharegenai.compliance\_library\_aiagent\_user

Install the ServiceNow Otto for Integrated Risk Management \(IRM\) plugin \(sn\_irm\_gen\_ai\).

## Procedure

1. Navigate to **All** &gt; **AI Agent Studio** &gt; **Create and manage**.

2. Select **AI agents** from the **Ready-made agentic workflows and AI agents** section.

3. Select **Control Objective Change Agent** from the list of available AI agents.

4. On the Control objective change agent page, perform the following steps:

1. Under the **Define the specialty**, review the details and select **Continue** to proceed to the next section.

2. Under the **Add tools and information** section, review the details and select **Continue** to proceed to the next section.

3. Under the **Define security controls** section, review the details in **Define user access** and **Define data access** sub-sections, and select **Continue**.

4. Under the **Add triggers** section, review the details and select **Continue** to proceed to the next section.

5. Under the **Select channels and status** section, in the **Activation status** section, turn on the **This AI agent is active** toggle switch to make the AI agent available in related workflows.

6. Select **Save and test**.

7. On the Test AI reasoning page, select the **Version** and then enter details for **Task**.

8. Select **Start test** to initiate the testing of the AI agent.

## What to do next

Use the **Testing** playground to [Manually test the execution of an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/test-ai-agent.md) using example utterances.

If not done already, set up the Now Assist panel. For more information see, [Activate the ServiceNow Otto panel standard chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/activate-now-assist-panel.md).