Request an extension to policy exception

task brazil Updated Sep 10, 2026 1 min read request-policy-extension-platform.md

Raw file servicenow.com

Request an extension for the policy exception that you created.

Before you begin

Role required: sn_grc.business_user, sn_grc.business_user_lite

Procedure

Navigate to All > Policy and Compliance > My Policy Exceptions.
Open the policy exception for which you want to request extension.

As a requester you can request extensions to a policy exception that is in Approved state more than once. Configure the Number of extensions allowed for a policy exception property to request policy extension multiple times.
1. To set up the property, navigate to All > Policy and Compliance > Administration > Properties
2. Enter the number in the Number of extensions allowed for a policy exception property.
  
  If you enter 20, then you can request 20 extensions for each policy exception.
  
  Note: If an extension request is rejected by the approver, then you can request another extension until the Valid to date is reached.
Click the Request Extension button.

On the pop-up, fill in the Extension date, Extension reason, and Justification fields.

Field	Descriptions
Extension date	Requested extension date, which is later than the Valid to date.
Extension reason	Reason for extension.
Justification	Statement of explanation for the request extension. Justification is also displayed in the Additional comments field of the Comments tab.

Click Request.

You can see the policy extension details in the Schedule tab of the Policy exception form after the requester has requested for an extension and the extension has been approved by the approver.

Parent Topic:Manage policy exceptions and extensions

56 lines · 2.7 KB Wrap lines

---
title: Request an extension to policy exception
description: Request an extension for the policy exception that you created.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/policy-and-compliance-management/request-policy-extension-platform.html
release: brazil
product: Policy and Compliance Management
classification: policy-and-compliance-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage policy exceptions and extensions, Classic UI, Use, Policy and Compliance Management, Governance, Risk, and Compliance]
---

# Request an extension to policy exception

Request an extension for the policy exception that you created.

## Before you begin

Role required: sn\_grc.business\_user, sn\_grc.business\_user\_lite

## Procedure

1. Navigate to **All** &gt; **Policy and Compliance** &gt; **My Policy Exceptions**.

2. Open the policy exception for which you want to request extension.

As a requester you can request extensions to a policy exception that is in Approved state more than once. Configure the **Number of extensions allowed for a policy exception** property to request policy extension multiple times.

1. To set up the property, navigate to **All** &gt; **Policy and Compliance** &gt; **Administration** &gt; **Properties**

2. Enter the number in the **Number of extensions allowed for a policy exception** property.

If you enter 20, then you can request 20 extensions for each policy exception.

**Note:** If an extension request is rejected by the approver, then you can request another extension until the **Valid to** date is reached.

3. Click the **Request Extension** button.

4. On the pop-up, fill in the **Extension date**, **Extension reason**, and **Justification** fields.

|Field|Descriptions|
|-----|------------|
|Extension date|Requested extension date, which is later than the **Valid to** date.|
|Extension reason|Reason for extension.|
|Justification|Statement of explanation for the request extension. Justification is also displayed in the **Additional comments** field of the **Comments** tab.|

5. Click **Request**.

You can see the policy extension details in the [Schedule tab of the Policy exception form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/policy-and-compliance-management/request-policy-exception.md) after the requester has requested for an extension and the extension has been approved by the approver.

**Parent Topic:**[Manage policy exceptions and extensions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/policy-and-compliance-management/manage-policy-exceptions.md)