Add or create an issue for a privacy case

---
title: Add or create an issue for a privacy case
description: Identify and manage issues related to the impacted areas for the reported privacy case. You can also create issues from the Privacy Case Management landing page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/add-issues.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Add or create an issue for a privacy case

Identify and manage issues related to the impacted areas for the reported privacy case. You can also create issues from the Privacy Case Management landing page.

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_analyst

## Procedure

1.  Navigate to **All** > **Privacy Management** > **Privacy Workspace**.

2.  Select the list \[Omitted image "ws-list-icon.png"\] Alt text: List icon.

3.  Select **All Cases**.

4.  Open the case for which you want to add an issue.

5.  Select the Issues related list and do one of the following.

<table id="choicetable_d5s_yl5_yvb"><thead><tr><th align="left" id="d103998e102">

Option

</th><th align="left" id="d103998e105">

Action

</th></tr></thead><tbody><tr><td id="d103998e111">

**To add an existing issue**

</td><td>

1.  Select **Add**
2.  Select the issues you want to add.
3.  Select **Add**.


</td></tr><tr><td id="d103998e137">

**To create an issue**

</td><td>

Refer to the [new issue creation form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/create-new-issue-opres-ws.md).

</td></tr></tbody>
</table>6.  Select **Save**.


**Parent Topic:**[Using Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/using-pcm.md)