Cause and consequence form

reference brazil Updated Sep 10, 2026 1 min read cause-and-consequence-form.md

Learn about the fields on the cause and consequence form. Use this form to define cause and consequence in the Privacy Case Management application.

On the view rule form, fill in the fields as appropriate.

Field	Description
Cause	Cause for the case or event.
Cause status	Status of the cause. The choices are as follows:- Suspected: Select this option, if the cause isn’t yet confirmed. Confirmed: Select this option, if the cause is confirmed.
Primary cause	Option to select the cause as primary.
Cause description	Brief description of the cause.
Consequences and actions
Consequences	Consequences of the case or event. You can select multiple consequences for a reported case.
Actions taken	Any action or measures taken to address the case.
Summary
Observations	Overall observations, if any.

**Parent Topic:**[Add causes and consequences to a privacy case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/add-causes-consequences.md)

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---
title: Cause and consequence form
description: Learn about the fields on the cause and consequence form. Use this form to define cause and consequence in the Privacy Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/cause-and-consequence-form.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Add causes and consequences to a privacy case, Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Cause and consequence form

Learn about the fields on the cause and consequence form. Use this form to define cause and consequence in the Privacy Case Management application.

On the view rule form, fill in the fields as appropriate.

<table id="table_lmg_mch_bwb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Cause

</td><td>

Cause for the case or event.

</td></tr><tr><td>

Cause status

</td><td>

Status of the cause. The choices are as follows:-   **Suspected**: Select this option, if the cause isn’t yet confirmed.
-   **Confirmed**: Select this option, if the cause is confirmed.

</td></tr><tr><td>

Primary cause

</td><td>

Option to select the cause as primary.

</td></tr><tr><td>

Cause description

</td><td>

Brief description of the cause.

</td></tr><tr><td class="sub-head" colspan="2">

Consequences and actions

</td></tr><tr><td>

Consequences

</td><td>

Consequences of the case or event. You can select multiple consequences for a reported case.

</td></tr><tr><td>

Actions taken

</td><td>

Any action or measures taken to address the case.

</td></tr><tr><td class="sub-head" colspan="2">

Summary

</td></tr><tr><td>

Observations

</td><td>

Overall observations, if any.

</td></tr></tbody>
</table>**Parent Topic:**[Add causes and consequences to a privacy case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/add-causes-consequences.md)