Configuring Personal Data Rights request type

task brazil Updated Sep 10, 2026 1 min read configure-pdr-request-type.md

Create a request type in the Personal Data Rights application to categorize and manage the personal data rights requests. After you create a request type, the personal data rights agents and the task owners can select the required request type on the request form while working on a personal data rights request.

Before you begin

Role required: sn_grc_pdr.pdr_admin

Procedure

Navigate to All > Personal Data Rights > Request Configuration > Request type.

The default personal data rights request record type opens.
On the form, fill in the fields.

For a description of the field values on the request type form, see Personal Data Rights request type form.
Open the form context menu and select Save.

The Subtypes related list appears.
On the Subtypes related list, select New to define a request subtype.

On the form, fill in the fields.

Field	Description
Label	Label to be displayed for the subtype. For example, `Right to delete`.
Name	Name of the subtype. For example, `right_to_delete`.
Parent	Parent request type. This field is automatically set to the Personal data rights request.
Active	Option to select the subtype as active or inactive.
Category	Category of the subtype. This field is automatically set to Personal data rights request [sn_grc_pdr_request].
Description	Description of the purpose of the subtype. This description is for the administrator to understand the request subtype.

Select Submit.
To add Jurisdictions that are affected by the record type, select New and fill in the form as required.

Personal Data Rights request type form
Use the Request Type form in the Personal Data Rights application to categorize the personal data rights requests by their type.

Parent Topic:Configuring Personal Data Rights

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---
title: Configuring Personal Data Rights request type
description: Create a request type in the Personal Data Rights application to categorize and manage the personal data rights requests. After you create a request type, the personal data rights agents and the task owners can select the required request type on the request form while working on a personal data rights request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/configure-pdr-request-type.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Personal Data Rights \(PDR\), Privacy Management, Governance, Risk, and Compliance]
---

# Configuring Personal Data Rights request type

## Before you begin

Role required: sn\_grc\_pdr.pdr\_admin

## Procedure

1. Navigate to **All** &gt; **Personal Data Rights** &gt; **Request Configuration** &gt; **Request type**.

The default personal data rights request record type opens.

2. On the form, fill in the fields.

For a description of the field values on the request type form, see [Personal Data Rights request type form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/pdr-request-type-form.md).

3. Open the form context menu and select **Save**.

The Subtypes related list appears.

4. On the Subtypes related list, select **New** to define a request subtype.

5. On the form, fill in the fields.

|Field|Description|
|-----|-----------|
|Label|Label to be displayed for the subtype. For example, `Right to delete`.|
|Name|Name of the subtype. For example, `right_to_delete`.|
|Parent|Parent request type. This field is automatically set to the **Personal data rights request**.|
|Active|Option to select the subtype as active or inactive.|
|Category|Category of the subtype. This field is automatically set to **Personal data rights request \[sn\_grc\_pdr\_request\]**.|
|Description|Description of the purpose of the subtype. This description is for the administrator to understand the request subtype.|

6. Select **Submit**.

7. To add Jurisdictions that are affected by the record type, select **New** and fill in the form as required.

- **[Personal Data Rights request type form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/pdr-request-type-form.md)**
Use the Request Type form in the Personal Data Rights application to categorize the personal data rights requests by their type.

**Parent Topic:**[Configuring Personal Data Rights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/configuring-personal-data-rights.md)