Create a privacy case in the Privacy Workspace

---
title: Create a privacy case in the Privacy Workspace
description: Report any privacy breaches and complaints to help reduce and avert losses.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/create-a-privacy-case.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Report a privacy case, Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Create a privacy case in the Privacy Workspace

Report any privacy breaches and complaints to help reduce and avert losses.

## Before you begin

Role required: sn\_privacy.analyst

## About this task

At times, users can also report a case to the privacy teams using offline modes such as phone calls or emails. The privacy teams then create these cases in the Privacy Workspace and then attach the relevant details to the case.

## Procedure

1.  Navigate to **All** > **Privacy Workspace**.

2.  On the home page, navigate to the **Privacy cases** tab.

3.  From the **Create** drop-down, select **Privacy case**.

4.  On the form, fill in the fields.

    See the [privacy new case form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/privacy-new-case-form.md) for an explanation of each field.

5.  Select **Save**.


-   **[Privacy new case form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/privacy-new-case-form.md)**  
On the new privacy case form, fill in the fields.

**Parent Topic:**[Reporting a privacy case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/reporting-a-privacy-case.md)