Create PI data elements
Create PI data elements based on residents' personal information collected during the business process, such as phone numbers and email IDs. Use pre-configured elements or create new ones. Customize for data elements for specific regions or map a single PI data element to multiple regions.
Before you begin
Role required: sn_privacy_case.privacy_case_admin
Procedure
-
Navigate to All > Privacy Case Management > Breach Assessment Configuration > PI Data Elements.
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Label |
Category to which the data element belongs. For example, phone number, email address, and so on. |
|
Name |
Unique name to identify the data element. |
|
Type |
Type of preconfigured PI data element type with which the data element must be associated. |
|
Application |
Name of the application this data element applies to. This field is automatically set to GRC: Privacy Case Management. |
|
Active |
Option to activate the PI data element. |
|
Applied to |
Location of where the data element is applicable. The options are as follows:- All regions
|
|
Description |
Brief description of the data element. |
Parent Topic:Configuring privacy breach assessment
--- title: Create PI data elements description: Create PI data elements based on residents' personal information collected during the business process, such as phone numbers and email IDs. Use pre-configured elements or create new ones. Customize for data elements for specific regions or map a single PI data element to multiple regions. locale: en-US canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/create-pi-data-elements.html release: brazil product: Privacy Workspace classification: privacy-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure privacy breach assessment, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance] --- # Create PI data elements Create PI data elements based on residents' personal information collected during the business process, such as phone numbers and email IDs. Use pre-configured elements or create new ones. Customize for data elements for specific regions or map a single PI data element to multiple regions. ## Before you begin Role required: sn\_privacy\_case.privacy\_case\_admin ## Procedure 1. Navigate to **All** > **Privacy Case Management** > **Breach Assessment Configuration** > **PI Data Elements**. 2. On the form, fill in the fields. <table id="table_bvg_3ss_zzb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Label </td><td> Category to which the data element belongs. For example, phone number, email address, and so on. </td></tr><tr><td> Name </td><td> Unique name to identify the data element. </td></tr><tr><td> Type </td><td> Type of preconfigured PI data element type with which the data element must be associated. </td></tr><tr><td> Application </td><td> Name of the application this data element applies to. This field is automatically set to **GRC: Privacy Case Management**. </td></tr><tr><td> Active </td><td> Option to activate the PI data element. </td></tr><tr><td> Applied to </td><td> Location of where the data element is applicable. The options are as follows:- **All regions** - **Specific to a region** </td></tr><tr><td> Description </td><td> Brief description of the data element. </td></tr></tbody> </table>3. Select **Submit**. **Parent Topic:**[Configuring privacy breach assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/configure-privacy-breach-assessment.md)
| title | Create PI data elements |
| description | Create PI data elements based on residents' personal information collected during the business process, such as phone numbers and email IDs. Use pre-configured elements or create new ones. Customize for data elements for specific regions or map a single PI data element to multiple regions. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/create-pi-data-elements.html |
| release | brazil |
| product | Privacy Workspace |
| classification | privacy-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure privacy breach assessmentPrivacy Case ManagementPrivacy ManagementGovernanceRiskand Compliance |