Manage chat collaborations of a processing activity

---
title: Manage chat collaborations of a processing activity
description: Initiate quick discussions with key stakeholders while working on a processing activity, privacy case, or a personal data rights request. The chat feature is integrated with Microsoft Teams and a group is automatically created on Microsoft Teams when a discussion is initiated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/manage-discussions-of-a-pa.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Management, Governance, Risk, and Compliance]
---

# Manage chat collaborations of a processing activity

Initiate quick discussions with key stakeholders while working on a processing activity, privacy case, or a personal data rights request. The chat feature is integrated with Microsoft Teams and a group is automatically created on Microsoft Teams when a discussion is initiated.

## Before you begin

Role required: sn\_privacy.analyst

## About this task

Because privacy cases are time-sensitive, they sometimes need quick collaborations. The Discuss button facilitates these collaborations and the chats are stored making it simpler for the privacy teams to refer to them when working on a task. Apart from processing activities, the Discuss feature is available for privacy cases, and personal data rights requests. For more information, refer to [Sidebar and Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/sidebar-teams-overview.md).

## Procedure

1.  Navigate to **All** > **Privacy Management** > **Privacy Workspace** > **List** > **My items** > **Processing activities**.

2.  Open the processing activity that you want to discuss.

3.  Select the More actions icon.

4.  Select **Discuss**.

    The Start a Sidebar discussion window opens with the key stakeholders added as participants.

5.  Type your message and select **Start discussion**.


## Result

The chat gets stored and can be viewed under Activity on the side panel.

**Parent Topic:**[Using Privacy Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/using-privacy-mgmt.md)