External-facing form configuration fields

reference brazil Updated Sep 10, 2026 1 min read pdr-ext-form-new-record-form.md

An external facing Personal Data Rights (PDR) form configuration record holds the form-wide content that the requester sees across regions.

Field	Description
External intake form title	Main title shown at the top of the public form. For example, `Submit a personal data request`.
External intake form sub-title	Short description shown below the main title to give the requester context for the form.
Guidance - Request information	Help text shown on the page where the requester selects their request type.
Guidance - Contact information	Help text shown on the page where the requester provides their contact details.
Guidance - Final review	Help text shown on the review page before submission.
Privacy statement URL	Default link to your organization's privacy statement.
Legal terms URL	Default link to your organization's legal terms.
Terms of service URL	Default link to your organization's terms of service.

Parent Topic:Create a PDR external-facing form configuration record

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---
title: External-facing form configuration fields
description: An external facing Personal Data Rights \(PDR\) form configuration record holds the form-wide content that the requester sees across regions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/pdr-ext-form-new-record-form.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create form configuration record, Configure the external-facing PDR form, Configure, Personal Data Rights \(PDR\), Privacy Management, Governance, Risk, and Compliance]
---

# External-facing form configuration fields

An external facing Personal Data Rights \(PDR\) form configuration record holds the form-wide content that the requester sees across regions.

|Field|Description|
|-----|-----------|
|External intake form title|Main title shown at the top of the public form. For example, `Submit a personal data request`.|
|External intake form sub-title|Short description shown below the main title to give the requester context for the form.|
|Guidance - Request information|Help text shown on the page where the requester selects their request type.|
|Guidance - Contact information|Help text shown on the page where the requester provides their contact details.|
|Guidance - Final review|Help text shown on the review page before submission.|
|Privacy statement URL|Default link to your organization's privacy statement.|
|Legal terms URL|Default link to your organization's legal terms.|
|Terms of service URL|Default link to your organization's terms of service.|

**Parent Topic:**[Create a PDR external-facing form configuration record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/config-pdr-ext-form-record.md)