Create a privacy case assessment template

task brazil Updated Sep 10, 2026 1 min read prm-create-assessment-template.md

Create an assessment and send those assessments to the privacy case task owners to collect their responses. The responses help the privacy case analysts to determine the breaches that have occurred due to the privacy case.

Before you begin

Role required: sn_privacy_case.privacy_case_admin

About this task

Instead of using the default template, you can create a questionnaire template for assessing privacy cases. After you set up the assessment template, it’s available in the case task section for the Assessment case type.

Procedure

Navigate to All > Privacy Case Management > Assessment Templates.
Select New.
On the Assessment Metric Type form, fill in the fields.

For a description of the field values on the Assessment Metric Type form, see Assessment metric type form.
Select Submit.

What to do next

You can revise the assessment template from the Assessment workspace. All new assessments use the revised version once published. In-progress assessments based on the retired version finish against the questionnaire they started with. See Update a privacy assessment template.

Assessment metric type form
Use the Assessment Metric Type form to create an assessment questionnaire template instead of using the default template.

Parent Topic:Configuring Privacy Case Management

49 lines · 2.7 KB Wrap lines

---
title: Create a privacy case assessment template
description: Create an assessment and send those assessments to the privacy case task owners to collect their responses. The responses help the privacy case analysts to determine the breaches that have occurred due to the privacy case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/privacy-workspace/prm-create-assessment-template.html
release: brazil
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Create a privacy case assessment template

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_admin

## About this task

## Procedure

1. Navigate to **All** &gt; **Privacy Case Management** &gt; **Assessment Templates**.

2. Select **New**.

3. On the Assessment Metric Type form, fill in the fields.

For a description of the field values on the Assessment Metric Type form, see [Assessment metric type form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/prm-assessment-metric-form.md).

4. Select **Submit**.

## What to do next

You can revise the assessment template from the **Assessment workspace**. All new assessments use the revised version once published. In-progress assessments based on the retired version finish against the questionnaire they started with. See [Update a privacy assessment template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/create-new-smart-asmt-version.md).

- **[Assessment metric type form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/prm-assessment-metric-form.md)**
Use the Assessment Metric Type form to create an assessment questionnaire template instead of using the default template.

**Parent Topic:**[Configuring Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/privacy-workspace/configuring-privacy-case-management.md)