Update the Important choices module
Update the rating of the assessment in the Operational Resilience application so that you can update the criticality and the order of the assessment for your business services.
Before you begin
Role required: sn_oper_res.admin
About this task
You can update the criticality and the order of the assessment rating by using the Important choices module. This task is optional.
Procedure
-
Navigate to All > Operational Resilience > Admin > Important Choices.
You see the default assessment rating that is shown in the following example.
[Omitted image "default-importance-rating-scale.png"] Alt text: Default assessment rating.
A sample assessment rating is shown in the following example.
[Omitted image "or-ws-admin-important-choices-example.png"] Alt text: Sample assessment rating.
-
Click New.
-
On the form, fill in the fields and select Submit.
For a description of the field values on the GRC Choices form, see GRC Choices form.
---
title: Update the Important choices module
description: Update the rating of the assessment in the Operational Resilience application so that you can update the criticality and the order of the assessment for your business services.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/set-up-important-choices.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Completing general administrative tasks, Configure, Operational Resilience, Governance, Risk, and Compliance]
---
# Update the Important choices module
Update the rating of the assessment in the Operational Resilience application so that you can update the criticality and the order of the assessment for your business services.
## Before you begin
Role required: sn\_oper\_res.admin
## About this task
You can update the criticality and the order of the assessment rating by using the Important choices module. This task is optional.
## Procedure
1. Navigate to **All** > **Operational Resilience** > **Admin** > **Important Choices**.
You see the default assessment rating that is shown in the following example.
\[Omitted image "default-importance-rating-scale.png"\] Alt text: Default assessment rating.
A sample assessment rating is shown in the following example.
\[Omitted image "or-ws-admin-important-choices-example.png"\] Alt text: Sample assessment rating.
2. Click **New**.
3. On the form, fill in the fields and select **Submit**.
For a description of the field values on the GRC Choices form, see [GRC Choices form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/important-choices-reference.md).
| title | Update the Important choices module |
| description | Update the rating of the assessment in the Operational Resilience application so that you can update the criticality and the order of the assessment for your business services. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/set-up-important-choices.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Completing general administrative tasksConfigureOperational ResilienceGovernanceRiskand Compliance |