Create connection and authenticate with Everbridge
As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications.
Before you begin
Role required: BCM admin (sn_bcm.admin)
Procedure
-
Navigate to Business Continuity > Everbridge Notification Configuration > Connection & Credential Alias.
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Click the Create New Connection & Credential related link.
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Connection Name |
Name of the connection. Enter Everbridge Connection. |
|
Connection URL |
Everbridge API base address. |
|
Organization ID |
Organization ID of Everbridge.Note: You can get the organization ID from the Everbridge instance. |
|
Incident Template ID |
Unique ID of Everbridge incident template.Note: You can get the ID from the Everbridge instance. |
|
Credential Name |
Name of Everbridge credential. |
|
Username |
User name of API user in Everbridge. |
|
Password |
Password to validate and establish connection. |
--- title: Create connection and authenticate with Everbridge description: As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/setup-connection-everbridge.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setup steps for emergency notification, Integrating Crisis Management with Everbridge, Using BCM Classic Workspace, Manage, Business Continuity Management, Governance, Risk, and Compliance] --- # Create connection and authenticate with Everbridge As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications. ## Before you begin Role required: BCM admin \(sn\_bcm.admin\) ## Procedure 1. Navigate to **Business Continuity** > **Everbridge Notification Configuration** > **Connection & Credential Alias**. 2. Click the **Create New Connection & Credential** related link. 3. On the form, fill in the fields. <table id="table_mzj_qpq_4pb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Connection Name </td><td> Name of the connection. Enter Everbridge Connection. </td></tr><tr><td> Connection URL </td><td> Everbridge API base address. </td></tr><tr><td> Organization ID </td><td> Organization ID of Everbridge.**Note:** You can get the organization ID from the Everbridge instance. </td></tr><tr><td> Incident Template ID </td><td> Unique ID of Everbridge incident template.**Note:** You can get the ID from the Everbridge instance. </td></tr><tr><td> Credential Name </td><td> Name of Everbridge credential. </td></tr><tr><td> Username </td><td> User name of API user in Everbridge. </td></tr><tr><td> Password </td><td> Password to validate and establish connection. </td></tr></tbody> </table>4. Click **Create**.
| title | Create connection and authenticate with Everbridge |
| description | As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/setup-connection-everbridge.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setup steps for emergency notificationIntegrating Crisis Management with EverbridgeUsing BCM Classic WorkspaceManageBusiness Continuity ManagementGovernanceRiskand Compliance |