Activate smart assessment response assist skill
Activate and configure the smart assessment response assist skill in ServiceNow Otto® to automatically draft responses for assessment questionnaires by using previously answered questions, contextual data and supporting documents. Enhancing accuracy, reducing redundancy, and maintaining consistency across assessments.
Before you begin
Install the ServiceNow Otto for Smart Assessment Engine (SAE) plugin (sn_smart_ai_assist).
Role required: sn_nowassist_admin.nsa_admin
About this task
Note: The Smart Assessment Response Assist is on by default. If you turned it off, follow the steps in this task to turn it on.
Procedure
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Navigate to Admin > AI Admin Hub.
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On the AI Skills tab, under the Technology workflow group, select Risk & Sustainability.
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On the ServiceNow Otto® skills for Risk & Sustainability page, select Turn on under the Smart Assessment Response Assist skill.
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Select Turn on.
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Choose how to proceed after activating the skill.
Option Steps Return to list Select Risk & Sustainability. Stay on page Close the dialog box.
Result
The Smart Assessment Response Assist skill is active and available for assessment questionnaires. Configure the skill at the template category level as needed.
What to do next
Configure AI response at template category level, for more information refer to Create an assessment template category.
---
title: Activate smart assessment response assist skill
description: Activate and configure the smart assessment response assist skill in ServiceNow Otto to automatically draft responses for assessment questionnaires by using previously answered questions, contextual data and supporting documents. Enhancing accuracy, reducing redundancy, and maintaining consistency across assessments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/smart-assessment-engine/activate-smart-assessment-response-assist-skill.html
release: brazil
product: Smart Assessment Engine
classification: smart-assessment-engine
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow Otto for SAE, Smart Assessment Engine, Governance, Risk, and Compliance]
---
# Activate smart assessment response assist skill
Activate and configure the smart assessment response assist skill in ServiceNow Otto® to automatically draft responses for assessment questionnaires by using previously answered questions, contextual data and supporting documents. Enhancing accuracy, reducing redundancy, and maintaining consistency across assessments.
## Before you begin
Install the ServiceNow Otto for Smart Assessment Engine \(SAE\) plugin \(sn\_smart\_ai\_assist\).
Role required: sn\_nowassist\_admin.nsa\_admin
## About this task
**Note:** The **Smart Assessment Response Assist** is on by default. If you turned it off, follow the steps in this task to turn it on.
## Procedure
1. Navigate to **Admin** > **AI Admin Hub**.
2. On the **AI Skills** tab, under the **Technology** workflow group, select **Risk & Sustainability**.
3. On the ServiceNow Otto® skills for Risk & Sustainability page, select **Turn on** under the **Smart Assessment Response Assist** skill.
4. Select **Turn on**.
5. Choose how to proceed after activating the skill.
|Option|Steps|
|------|-----|
|**Return to list**|Select **Risk & Sustainability**.|
|**Stay on page**|Close the dialog box.|
## Result
The Smart Assessment Response Assist skill is active and available for assessment questionnaires. Configure the skill at the template category level as needed.
## What to do next
Configure AI response at template category level, for more information refer to [Create an assessment template category](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/smart-assessment-engine/sae-asmnt-template-category-create.md).
| title | Activate smart assessment response assist skill |
| description | Activate and configure the smart assessment response assist skill in ServiceNow Otto to automatically draft responses for assessment questionnaires by using previously answered questions, contextual data and supporting documents. Enhancing accuracy, reducing redundancy, and maintaining consistency across assessments. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/smart-assessment-engine/activate-smart-assessment-response-assist-skill.html |
| release | brazil |
| product | Smart Assessment Engine |
| classification | smart-assessment-engine |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureServiceNow Otto for SAESmart Assessment EngineGovernanceRiskand Compliance |