Update the header and footer for email notifications

task brazil Updated Sep 10, 2026 1 min read set_logo_for_email.md
Raw file servicenow.com

Update the header and footer images used in email notifications by modifying image records for Third-party Risk Management.

Before you begin

Role required: admin

About this task

You can update the header and footer images that appear in email notifications. These images are shared across email notifications and templates. Any changes to sn_vdr_risk_asmt.tprm_email_header.png or sn_vdr_risk_asmt.tprm_email_footer.png apply to all notifications using TPRM templates. To verify which templates are in use, navigate to All > System Notification > Email > Email notifications.

Procedure

  1. Navigate to All > System UI > Images.

  2. Update the header or footer image by completing one of these actions.

Action

Description

Update the header

  1. Open the record by selecting sn_vdr_risk_asmt.tprm_email_header.png.
  2. Update the image by selecting Update in the image section of the form and then choose your image file.

Update the footer

  1. Open the record by selecting sn_vdr_risk_asmt.tprm_email_footer.png.
  2. Update the image by selecting Update in the image section of the form and then choose your image file.
3. Save your updates for the images record by selecting **Update**.
Your image records are updated for emails and notifications. To preview changes, open the relevant notification record and select Preview Notification. For example, navigate to **All** > **System Notification** > **Email** > **Email notifications** select **Third-party Risk Assessment Assigned** and then **Preview Notification**.
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