Supporting information for ServiceNow Otto for Third-party Risk Management \(TPRM\)

concept brazil Updated Sep 10, 2026 1 min read supporting-information-now-assist-tprm.md

Get a quick overview of the important information that is related to the ServiceNow Otto for Third-party Risk Management (TPRM) application.

Supported versions

ServiceNow Otto for TPRM is supported starting from the Zurich patch 4 release.

Supported language models

You can use Azure OpenAI, Google Gemini, or Anthropic Claude as the AI model providers for supported ServiceNow Otto® capabilities. Model availability depends on the feature and your AI licensing tier. For more information, see Large language models on the ServiceNow AI Platform.

As of version 23.1.1, ServiceNow Otto for Third-party Risk Management (TPRM) supports Gemma 4 26B A4B, Google Gemini 3.5 Flash, OpenAI GPT 5.1, and OpenAI GPT 5.4 mini models in addition to the previously supported models. The default model for the issue recommendation skill is Azure OpenAI gpt-4-5-mini.

Supported user interfaces

The ServiceNow Otto for TPRM application skills TPRM Issue Summarization and TPRM Issue Recommendation can be accessed in the Vendor Management Workspace. Issue recommendations are available only for Smart Assessment Engine questionnaires.

Application information

Activate the ServiceNow Otto for TPRM (sn_tprm_gen_ai) store app.

For more information, see Configure AI capabilities in Third-party Risk Management.

Keywords ServiceNow OttoAgentic AIgenerative AIGen AI

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---
title: Supporting information for ServiceNow Otto for Third-party Risk Management \(TPRM\)
description: Get a quick overview of the important information that is related to the ServiceNow Otto for Third-party Risk Management \(TPRM\) application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/third-party-risk-management/supporting-information-now-assist-tprm.html
release: brazil
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, Agentic AI, generative AI, Gen AI]
breadcrumb: [AI in Third-party Risk Management, Explore, Third-party Risk Management, Governance, Risk, and Compliance]
---

# Supporting information for ServiceNow Otto for Third-party Risk Management \(TPRM\)

Get a quick overview of the important information that is related to the ServiceNow Otto for Third-party Risk Management \(TPRM\) application.

## Supported versions

ServiceNow Otto for TPRM is supported starting from the Zurich patch 4 release.

## Supported language models

You can use Azure OpenAI, Google Gemini, or Anthropic Claude as the AI model providers for supported ServiceNow Otto® capabilities. Model availability depends on the feature and your AI licensing tier. For more information, see [Large language models on the ServiceNow AI Platform](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/exploring-large-language-models.md).

As of version 23.1.1, ServiceNow Otto for Third-party Risk Management \(TPRM\) supports Gemma 4 26B A4B, Google Gemini 3.5 Flash, OpenAI GPT 5.1, and OpenAI GPT 5.4 mini models in addition to the previously supported models. The default model for the issue recommendation skill is Azure OpenAI gpt-4-5-mini.

## Supported user interfaces

The ServiceNow Otto for TPRM application skills TPRM Issue Summarization and TPRM Issue Recommendation can be accessed in the Vendor Management Workspace. Issue recommendations are available only for Smart Assessment Engine questionnaires.

## Application information

Activate the ServiceNow Otto for TPRM \(sn\_tprm\_gen\_ai\) store app.

For more information, see [Configure AI capabilities in Third-party Risk Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/third-party-risk-management/configure-now-assist-for-tprm.md).