Respond to a questionnaire for a third party or engagement
Answer questions, modify responses, or submit external questionnaires for a third party or engagement by using Third-party Risk Management. You can save valuable time by responding for a third party or engagement when they have already provided the required information for a previous questionnaire.
Before you begin
The Allow assessors to answer/edit questionnaires for third-party contacts property (sn_svdp.allow_assessor_edit) must be active. For more information on configuring this property, see Configure TPRM properties.
Role required: sn_vdr_risk_asmt.vendor_assessor, sn_vdr_risk_asmt.vendor_risk_manager, sn_vdr_risk_asmt.vendor_risk_admin
Important: The sn_svdp.allow_assessor_edit property applies only to Classic assessments. If your instance uses Smart Assessment Engine (SAE), this property has no effect and external assessment responses remain read-only for TPR assessors and TPR managers, even when the assessment is in the Submitted to third party state.
To edit responses for an external SAE assessment, TPR assessors [sn_vdr_risk_asmt.vendor_assessor] and TPR managers [sn_vdr_risk_asmt.vendor_risk_manager] can use the assessment reassign [sn_smart_asmt.reassign] role, which is available to both roles by default, to reassign the in-progress assessment to themselves during the review process. Once reassigned, they are granted edit access to the responses. For more information on reassigning questionnaires, see Smart assessments with Third-party Risk Management.
Procedure
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Navigate to All > Self-Service > Third-party risk management > External risk assessments > All open.
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Select the External assessment (VRA) number of an assessment that is in the Draft or Submitted to third party state.
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On the Risk overview tab, in the Questionnaires and document requests section, select the Name or Questionnaire instance to open the questionnaire that you want and then fill in the questions.
Note: To respond to a questionnaire using a questionnaire template, see Using a Microsoft Excel spreadsheet template for external questionnaires and Respond using a Microsoft Excel template.
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Select Submit.
---
title: Respond to a questionnaire for a third party or engagement
description: Answer questions, modify responses, or submit external questionnaires for a third party or engagement by using Third-party Risk Management. You can save valuable time by responding for a third party or engagement when they have already provided the required information for a previous questionnaire.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/third-party-risk-management/tprm-respond-for-tp.html
release: brazil
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Assess third-party risk, Third-party Risk Management, Governance, Risk, and Compliance]
---
# Respond to a questionnaire for a third party or engagement
Answer questions, modify responses, or submit external questionnaires for a third party or engagement by using Third-party Risk Management. You can save valuable time by responding for a third party or engagement when they have already provided the required information for a previous questionnaire.
## Before you begin
The **Allow assessors to answer/edit questionnaires for third-party contacts** property \(**sn\_svdp.allow\_assessor\_edit**\) must be active. For more information on configuring this property, see [Configure TPRM properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/third-party-risk-management/tprm-properties-configure.md).
Role required: sn\_vdr\_risk\_asmt.vendor\_assessor, sn\_vdr\_risk\_asmt.vendor\_risk\_manager, sn\_vdr\_risk\_asmt.vendor\_risk\_admin
**Important:** The **sn\_svdp.allow\_assessor\_edit** property applies only to Classic assessments. If your instance uses Smart Assessment Engine \(SAE\), this property has no effect and external assessment responses remain read-only for TPR assessors and TPR managers, even when the assessment is in the **Submitted to third party** state.
To edit responses for an external SAE assessment, TPR assessors \[sn\_vdr\_risk\_asmt.vendor\_assessor\] and TPR managers \[sn\_vdr\_risk\_asmt.vendor\_risk\_manager\] can use the assessment reassign \[sn\_smart\_asmt.reassign\] role, which is available to both roles by default, to reassign the in-progress assessment to themselves during the review process. Once reassigned, they are granted edit access to the responses. For more information on reassigning questionnaires, see [Smart assessments with Third-party Risk Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/third-party-risk-management/tprm-sae-using.md).
## Procedure
1. Navigate to **All** > **Self-Service** > **Third-party risk management** > **External risk assessments** > **All open**.
2. Select the External assessment \(VRA\) number of an assessment that is in the **Draft** or **Submitted to third party** state.
3. On the Risk overview tab, in the Questionnaires and document requests section, select the **Name** or **Questionnaire instance** to open the questionnaire that you want and then fill in the questions.
**Note:** To respond to a questionnaire using a questionnaire template, see [Using a Microsoft Excel spreadsheet template for external questionnaires](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/third-party-risk-management/tprm-excel-template-support.md) and [Respond using a Microsoft Excel template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/governance-risk-compliance/third-party-risk-management/tprm-tpcontact-use-excel.md).
4. Select **Submit**.
| title | Respond to a questionnaire for a third party or engagement |
| description | Answer questions, modify responses, or submit external questionnaires for a third party or engagement by using Third-party Risk Management. You can save valuable time by responding for a third party or engagement when they have already provided the required information for a previous questionnaire. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/governance-risk-compliance/third-party-risk-management/tprm-respond-for-tp.html |
| release | brazil |
| product | Third-party Risk Management |
| classification | third-party-risk-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Assess third-party riskThird-party Risk ManagementGovernanceRiskand Compliance |