Set up risk rating scales for scoring

---
title: Set up risk rating scales for scoring
description: The risk rating scale helps business users better understand risk assessment results. For example, in the default settings, risk scores in the 20 through 39 range indicate high risk, while scores in the 60 through 79 range indicate low risk.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/governance-risk-compliance/third-party-risk-management/tprm-risk-rating-scales-config.html
release: brazil
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Classic assessments, Configure, Third-party Risk Management, Governance, Risk, and Compliance]
---

# Set up risk rating scales for scoring

The risk rating scale helps business users better understand risk assessment results. For example, in the default settings, risk scores in the 20 through 39 range indicate high risk, while scores in the 60 through 79 range indicate low risk.

## Before you begin

Role required: admin or sn\_vdr\_risk\_asmt.vendor\_risk\_manager

## About this task

**Note:** Many organizations find that the default settings represent their needs appropriately and don’t change the settings.

**Note:**

The steps below describe the risk rating scale for the classic assessment engine. For SAE assessments, navigate to **Workspaces** > **Vendor Management Workspace**select the list icon \[Omitted image "ws-list-icon.png"\] Alt text: and then navigate to **Assessment Setup** > **Default Risk Rating Scales** instead to view or modify the SAE default rating scale.

## Procedure

1.  Navigate to **All** > **Third-party Risk Management** > **Assessment Setup** > **Risk Rating Scale** to modify or refine the Risk Rating Scale.

    The base system includes five ratings. You can customize their maximum and minimum values.

    \[Omitted image "vrm-risk-scale.png"\] Alt text: Risk Rating Scales list.

2.  Refine the existing values.

    1.  Hover over the risk rating you want to update and select the information icon \[Omitted image "icon-information.png"\] Alt text: to preview the **Risk Rating Scale** record.

    2.  Select **Open Record** in the Default risk rating scale pop-up.

        \[Omitted image "vrm-risk-open-record.png"\] Alt text: Open a Risk record.

3.  Customize the **Minimum** and **Maximum** to adjust the lowest and highest value that falls in the risk rating scale range.

4.  Select **Update**.