Configure the portal service catalog for a constituent, business, or agency
Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal or GOV.UK Design System Service Portal.
About this task
For more information on creating and maintaining service catalogs, see Service Catalog.
Before you begin
Note: Determine which fields contain sensitive information and how to encrypt them to protect sensitive data.
Role required: admin
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Categories.
-
Select New or open the catalog item to be edited.
-
On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
Name of the public service. |
|
Catalog |
Product category that the service falls under. If empty, select Government Service. |
|
Category |
Indicates the type of public service. |
|
Application |
Application scope of the service. Select from the following options:- Public Sector Digital Services Core
|
|
Status |
Status of the public service. Mapped in the active field as:- Available = true
|
|
Short description |
Short description of the public service. |
|
Description |
Description of the public service. |
--- title: Configure the portal service catalog for a constituent, business, or agency description: Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal or GOV.UK Design System Service Portal. locale: en-US canonical_url: https://www.servicenow.com/docs/r/government-industry/configure-services-offered.html release: brazil topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Set up self-service, Configure, Public Sector Digital Services \(PSDS\)] --- # Configure the portal service catalog for a constituent, business, or agency Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal or GOV.UK Design System Service Portal. ## About this task For more information on creating and maintaining service catalogs, see [Service Catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog.md). ## Before you begin **Note:** Determine which fields contain sensitive information and how to encrypt them to protect sensitive data. Role required: admin ## Procedure 1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Categories**. 2. Select **New** or open the catalog item to be edited. 3. On the form, fill in the fields. <table id="table_b5k_gcj_rsb"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the public service. </td></tr><tr><td> Catalog </td><td> Product category that the service falls under. If empty, select **Government Service**. </td></tr><tr><td> Category </td><td> Indicates the type of public service. </td></tr><tr><td> Application </td><td> Application scope of the service. Select from the following options:- Public Sector Digital Services Core - License and Permit Administration - Information Request Administration - Service Request Administration </td></tr><tr><td> Status </td><td> Status of the public service. Mapped in the active field as:- Available = true - Not Available = false </td></tr><tr><td> Short description </td><td> Short description of the public service. </td></tr><tr><td> Description </td><td> Description of the public service. </td></tr></tbody> </table>4. Select **Submit** or **Update**.
| title | Configure the portal service catalog for a constituent, business, or agency |
| description | Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal or GOV.UK Design System Service Portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/government-industry/configure-services-offered.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Set up self-serviceConfigurePublic Sector Digital Services \(PSDS\) |