Create a case API Variable for a PaCE policy in Grants Management ​

task brazil Updated Dec 2, 2025 1 min read psds-config-gmp-api-variable.md
Raw file servicenow.com

Create a case API variable to transfer the information collected from the case to the PaCE eligibility rules engine. This will be used when creating a policy and referencing fields on the case.

About this task

An API Variable is a variable that enables you to pass the value to the policy whenever the policy is invoked. Specify a value for this API Variable when calling the API, otherwise the policy is not executed and no decision is reached.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Workspaces > Public Sector Workspace.

  2. From the Public Sector Workspace sidebar, navigate to the Policy Home.

  3. Select the API Variables list.

  4. Select Add to create an API variable.

  5. On the form, fill in the fields with the following information.

    Field Value
    Label Case Reference
    Name case_reference
    Type Reference
    Description Case Reference
    Table Grants Table
    Match Criteria Select first match
  6. Select Save.

Result

An API variable is created, and will pass the value to the policy whenever the policy is invoked, after which the policy is executed and a decision is reached.

What to do next

Create a data collector for a PaCE policy.

Parent Topic:Configure Eligibility Rules Engine Policies in Grants Management

Related topics

Create a case data collector for a PaCE policy in Grants Management

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