Tables and Flows installed with Information Request Administration

reference brazil Updated Sep 10, 2026 1 min read psds-data-model-ir-playbook-tables.md

This section describes the tables installed with the Information Request Administration application and shows how they store and manage information.

Information Request tables installed

Table	Description	Extends Table
Information Request	Contains records of individual cases related to government services, tracking requests, interactions, and resolutions for constituents seeking assistance from government agencies.	Government Service Case
Government Service Case	Contains records of individual cases related to government services, tracking requests, interactions, and resolutions for constituents seeking assistance from government agencies.	Customer Service Case
Government Service Task	Contains tasks associated with government service cases, outlining specific actions to be performed, their status, and assigned personnel.	Customer Service Task
Constituent Profile	Contains detailed profiles of constituents, including personal information, contact details, and engagement history with government services.	Consumer Profile
Business Profile	Contains profiles of businesses interacting with government agencies, documenting registration information, contact details, and service engagements.	N/A
Business Registration Request	Contains information about new business registration requests.	N/A
Government Service Document	Contains information about service documents.	Documents
Government Service Evaluation Task	Contains information about service evaluation tasks.	Government Service Task

Parent Topic:Public Sector Digital Services Information Request Administration Data Model

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---
title: Tables and Flows installed with Information Request Administration
description: This section describes the tables installed with the Information Request Administration application and shows how they store and manage information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-data-model-ir-playbook-tables.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Information Request, Data Model, Reference, Public Sector Digital Services \(PSDS\)]
---

# Tables and Flows installed with Information Request Administration

This section describes the tables installed with the Information Request Administration application and shows how they store and manage information.

## Information Request tables installed

|Table|Description|Extends Table|
|-----|-----------|-------------|
|Information Request|Contains records of individual cases related to government services, tracking requests, interactions, and resolutions for constituents seeking assistance from government agencies.|Government Service Case|
|Government Service Case|Contains records of individual cases related to government services, tracking requests, interactions, and resolutions for constituents seeking assistance from government agencies.|Customer Service Case|
|Government Service Task|Contains tasks associated with government service cases, outlining specific actions to be performed, their status, and assigned personnel.|Customer Service Task|
|Constituent Profile|Contains detailed profiles of constituents, including personal information, contact details, and engagement history with government services.|Consumer Profile|
|Business Profile|Contains profiles of businesses interacting with government agencies, documenting registration information, contact details, and service engagements.|N/A|
|Business Registration Request|Contains information about new business registration requests.|N/A|
|Government Service Document|Contains information about service documents.|Documents|
|Government Service Evaluation Task|Contains information about service evaluation tasks.|Government Service Task|

**Parent Topic:**[Public Sector Digital Services Information Request Administration Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/government-industry/psds-data-model-ir-playbook.md)