Cancel a submitted request in Care Team Mobile
task brazil Updated Sep 10, 2026 1 min read cto-cancel-submitted-request.md
To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu.
Before you begin
Role required: Team member, Team manager
About this task
[Omitted image "hcls-cto-mobile-cancel-requests.png"] Alt text: Cancel a request in Care Team Mobile.
Procedure
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In Care Team Mobile, navigate to Track requests.
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Select the submitted request that you want to cancel.
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Select Cancel case from the Actions menu on the upper righthand corner of the screen.
Result
The specified request has been canceled.
38 lines · 1.2 KB
--- title: Cancel a submitted request in Care Team Mobile description: To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-cancel-submitted-request.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create support requests using Care Team Mobile, Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences] --- # Cancel a submitted request in Care Team Mobile To cancel a submitted request in Care Team Mobile, simply locate the request and select **Cancel case** from the action menu. ## Before you begin Role required: Team member, Team manager ## About this task \[Omitted image "hcls-cto-mobile-cancel-requests.png"\] Alt text: Cancel a request in Care Team Mobile. ## Procedure 1. In Care Team Mobile, navigate to **Track requests**. 2. Select the submitted request that you want to cancel. 3. Select **Cancel case** from the Actions menu on the upper righthand corner of the screen. ## Result The specified request has been canceled.
| title | Cancel a submitted request in Care Team Mobile |
| description | To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-cancel-submitted-request.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create support requests using Care Team MobileCare Team MobileHealthcare OperationsHealthcare and Life Sciences |