Add members to your healthcare environmental services support organization
Add members to your Environmental Services support organization to provide visibility and access to healthcare environmental services cases.
Before you begin
Role required: admin
Procedure
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Navigate to All > Customer Service > Service Organizations > Internal Business Locations.
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Open the internal business location that aligns with the healthcare organization you want to add members to.
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Navigate to the Members related list.
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Select Edit.
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Use the arrows to members from the Collection list into the Members list.
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Select Save.
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In the Members related list of the Internal Business Location record, open a member record and select New under Service Organization Member Responsibilities.
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Use the Type field to assign the member the Location Support Agent or Location Manager Fulfiller roles as needed.
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Select Submit.
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Repeat steps 7–9 for all newly added members as needed.
Result
You have added members to your environmental services support team and associated them with the appropriate role.
--- title: Add members to your healthcare environmental services support organization description: Add members to your Environmental Services support organization to provide visibility and access to healthcare environmental services cases. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-evs-add-members-support-team.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Care Team Operations for Environmental Services, Healthcare Operations, Healthcare and Life Sciences] --- # Add members to your healthcare environmental services support organization Add members to your Environmental Services support organization to provide visibility and access to healthcare environmental services cases. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Customer Service** > **Service Organizations** > **Internal Business Locations**. 2. Open the internal business location that aligns with the healthcare organization you want to add members to. 3. Navigate to the **Members** related list. 4. Select **Edit**. 5. Use the arrows to members from the **Collection** list into the **Members** list. 6. Select **Save**. 7. In the **Members** related list of the Internal Business Location record, open a member record and select **New** under Service Organization Member Responsibilities. 8. Use the **Type** field to assign the member the Location Support Agent or Location Manager Fulfiller roles as needed. 9. Select **Submit.** 10. Repeat steps 7–9 for all newly added members as needed. ## Result You have added members to your environmental services support team and associated them with the appropriate role.
| title | Add members to your healthcare environmental services support organization |
| description | Add members to your Environmental Services support organization to provide visibility and access to healthcare environmental services cases. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-evs-add-members-support-team.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureCare Team Operations for Environmental ServicesHealthcare OperationsHealthcare and Life Sciences |