Assign responsibilities to Care Team Operations for Facilities users
Assign responsibilities to users in Care Team Operations for Facilities to dictate which specific records users are authorized to view or modify.
Before you begin
Role required: admin
About this task
You can edit the responsibilities of Care Team Operations for Facilities users when adding or removing members from your healthcare organizations, or at any time as needed.
| Responsibility | Role |
|---|---|
| Support Department Agent | sn_cto_facilities.loc_support_agent |
Procedure
-
Navigate to All > Healthcare Operations > Healthcare Organizations > All.
-
Select the parent organization.
-
Navigate to the Members related list.
-
Select Edit members.
-
In Responsibility, select the intended responsibility for the user.
-
Use the arrows between the Available and Selected panels to add the member.
Note:
If a newly added user isn’t populated in the Available list, search for them manually using the lookup icon.
On occasion, newly added members don’t appear within the Selected panel due to property configurations. If this occurs, see Configure global system properties to edit members in Healthcare Operations Core.
-
Select Save.
---
title: Assign responsibilities to Care Team Operations for Facilities users
description: Assign responsibilities to users in Care Team Operations for Facilities to dictate which specific records users are authorized to view or modify.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-facilities-assign-roles\_0.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up roles and responsibilities in Care Team Operations for Facilities, Configure, Care Team Operations for Facilities, Healthcare Operations, Healthcare and Life Sciences]
---
# Assign responsibilities to Care Team Operations for Facilities users
Assign responsibilities to users in Care Team Operations for Facilities to dictate which specific records users are authorized to view or modify.
## Before you begin
Role required: admin
## About this task
You can edit the responsibilities of Care Team Operations for Facilities users when adding or removing members from your healthcare organizations, or at any time as needed.
|Responsibility|Role|
|--------------|----|
|Support Department Agent|sn\_cto\_facilities.loc\_support\_agent|
## Procedure
1. Navigate to **All** > **Healthcare Operations** > **Healthcare Organizations** > **All**.
2. Select the parent organization.
3. Navigate to the **Members** related list.
4. Select **Edit members**.
5. In **Responsibility**, select the intended responsibility for the user.
6. Use the arrows between the **Available** and **Selected** panels to add the member.
**Note:**
If a newly added user isn’t populated in the Available list, search for them manually using the lookup icon.
On occasion, newly added members don’t appear within the Selected panel due to property configurations. If this occurs, see [Configure global system properties to edit members in Healthcare Operations Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/hcls-cto-configure-properties-edit-members.md).
7. Select **Save**.
| title | Assign responsibilities to Care Team Operations for Facilities users |
| description | Assign responsibilities to users in Care Team Operations for Facilities to dictate which specific records users are authorized to view or modify. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-facilities-assign-roles\_0.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setting up roles and responsibilities in Care Team Operations for FacilitiesConfigureCare Team Operations for FacilitiesHealthcare OperationsHealthcare and Life Sciences |