Components installed with Care Team Operations for Facilities

---
title: Components installed with Care Team Operations for Facilities
description: Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations for Facilities plugin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-facilities-components.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Care Team Operations for Facilities, Healthcare Operations, Healthcare and Life Sciences]
---

# Components installed with Care Team Operations for Facilities

Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations for Facilities plugin.

|Table name|Description|
|----------|-----------|
|Healthcare Facilities case \[sn\_cto\_facilities\_case\]|Abstract case type that provides a foundation to extend from when building your own operational request types.|

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sn\_cto\_facilities.admin

</td><td>

Admin

</td><td>

Configures organizations and team structure for Care Team Operations for Facilities.

</td></tr><tr><td>

sn\_cto\_facilities.viewer

</td><td>

Case viewer

</td><td>

Can view Healthcare Facilities cases and all HCLS foundation data.

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sn\_cto\_facilities.loc\_support\_agent

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Facilities support agent

</td><td>

Can view/resolve all cases under their assignment group, track cases, and fulfill cases.

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sn\_cto\_facilities.loc\_contributor

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Location contributor role

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Can report cases, respond to cases, track cases at the business location, and view cases under their team. **Note:** This role is automatically inherited into the Care Team Member role when the Care Team Operations for Facilities plugin is installed.

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sn\_cto\_facilities.loc\_manager

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Facilities services support department manager

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Monitors the tasks within their organizations.

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</table>|Plugin name|Description|
|-----------|-----------|
|Care Team Portal\(com.sn\_cto\_sp \)|Provides a portal experience for Care Team Operations for Facilities users to create requests for supporting departments, manage teams, and gain visibility into submitted requests.|
|Healthcare Operations Core\[com.sn\_hco\]|Healthcare Operations Core provides clinicians with an uniform interface to report and track issues related to their day-to-day operations. This helps hospitals eliminate inefficient manual processes, reduce patient safety risks and increase patient satisfaction through timely resolution of issues and completion of important tasks.|